Social Health Specialist

Full Time
Portland, OR
Posted
Job description

We are hiring IMMEDIATELY for a Social Health Community Specialist to join one of our community mental health providers!

*$2,000 SIGN-ON BONUS*

Summary: This position provides technical assistance, coaching, training, and network in areas related to the service delivery of social health services, as well as related payment, system integration, and liaison activities for organizations in the social health network, both contracted and potential partners. This role requires a high degree of collaboration, coordination, and influence with multiple internal and external stakeholders, and all work will be conducted through the lens of improving health equity for all vulnerable populations.

Essential Position Functions

  • Develop and maintain effective working relationships across the social health network.
  • Obtain and review partner indications of contract interest and service contract bids; support regional community health leaders in identifying potential partners to enhance the network, and in determining partner readiness, fit, and scope of services.
  • Provide technical assistance to partners on the development of reliable workflows and processes related to service delivery operations, service documentation, payment activities, reporting and compliance requirements.
  • Support the development of community-based delivery of health services for the social health network.
  • Conduct site visits as needed to support and maintain effectiveness, deliver technical assistance, and participate in audit and improvement activities.
  • Research partner questions and connect them to appropriate resources; coordinate resolution of root cause of partner issues and concerns.
  • Assists with the contract development process and general administration related to those contracts.
  • Help address contractual issues, complaints, and concerns in assigned areas.

Internal Liaison

  • Participate on interdepartmental initiatives and teams.
  • Attend events, serving as an integral team member.
  • Work closely with other internal departments to help address processes that affect partners and support the resolution of issues.
  • Provide support on planning and facilitating collaborative meetings.

Project Management

  • Lead a variety of small improvement projects relating to process development and optimization with network partners; projects may span across multiple geographies.
  • Using project management knowledge, identify appropriate teams, including internal staff, external partners, and community groups required to meet project goals.
  • Compile assessment information, document needs, and create work or project plans.
  • Apply appropriate improvement tools and technology essential to meeting project goals and communicate with other departments as directed.
  • Establish and ensure effective channels of communication for reporting on project status, coordinating changes, and making decisions.
  • Collaborate with others to ensure the coordination of development and planning efforts between multiple external community organizations and internal departments.

Administration

  • Contribute to relevant policies and procedures.
  • Support administrative tasks related to partner information sharing and partner reimbursement as needed.
  • Provide information on program development and initiatives.

Education and/or Experience:

  • Minimum 4 years’ relevant experience relating to community-based organizations or the delivery of social health services. Experience should include work in one or more of the following areas: public health, population health/design, health literacy, community-based organization operations, project/program coordination, advanced administrative support, or human service delivery.
  • Valid driver’s license, acceptable driving record, and automobile liability coverage or access to an insured vehicle.

"Careers and companies flourish when staff, clients, and candidates truly believe in the mission, know the role they play, and humbly reflect, evaluate, and act for the best interest of the communities served".

Proof of COVID-19 vaccination.

Job Type: Full-time

Pay: From $63,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Signing bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • Social health, Public Health, or Community-based: 4 years (Required)

Work Location: One location

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