RESPONSIBILITIES

• Provides lifecycle support of applications and ensures compliance of baseline policies and procedures and data standards and governance.
• Possesses a broad knowledge of platform and operating systems, programming languages, software system design, and requirements analysis.
• Designs, codes, tests, and debugs new software or makes enhancements to existing software. Prepares comprehensive test plans and recommends corrections.
• Identifies and debugs moderately complex problems.
• Resolves customer complaints with software and responds to suggestions for improvement and enhancements.
• Executes performance monitoring, incident and problem management, change and configuration management, and service level performance.
• Revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage.
• Provides application support functionality which includes:
  • Responding to technical inquiries
  • Software rationalization and lifecycle management
  • Performing routine monitoring and audits of systems
  • Application maintenance and troubleshooting
  • Coordinate and implement application patches, upgrades, and configuration changes
  • Application monitoring and performance tuning
  • Business continuity, disaster recovery planning and testing, and configuration documentation
  • Analyze system and audit logs and identify potential issues
• Responsible for server builds, security, and transition from development, test, and production.
• Maintain all code using GitHug or Government standard for version control.
• Utilizes Agile Development in cooperation with project team members and participates in all Scrum ceremonies and meetings.
• Coordinates with all Federal and contract employees where necessary to communicate application development impacts on baseline infrastructure systems governed by the Change Control Board (CCB ), and other entities that manage changes to the overall IT infrastructure.
• Work in concurrence with IT Systems Security Officer (ISSO) to maintain and implement Operating and Database Application Systems Support Services security.
• Maintain the documented NEFSC standard code library. Provides code enhancements and support features.
• Create and maintain Systems and User documentation for all developed applications.
• Participates in the development of software user manuals and documentation. Deliver and maintain Standard Operating Procedures (SOP) library in the areas of application development.
• Require comprehensive and proficient knowledge of one or more platforms and operating systems, and of programming language
• Requires knowledge of one or more systems architectures.
• Familiar with standard concepts, practices, and procedures within a particular field.
• Relies on experience and judgment to plan and accomplish goals.
• Works on a team to provide solutions with design, development, coding, testing and debugging of new software and moderate enhancements to existing software.
• Possesses moderate knowledge of new software of one or more platforms, operating systems, programming languages, and systems architecture.
• Possesses the ability to learn new technologies.

REQUIRED QUALIFICATIONS

• S/B.A in Computer Science or a related field and 4+ yrs experience in application development or a related field
• Agile Development Methodology experience or similar methodology desired
• Possess excellent written and oral communication skills.
• Detail oriented and organized with strong analytical skills
• Demonstrated success working in a team environment that includes flexibility working with a team in an organization that is dispersed; coordinating with the work of others; facilitating interactions among team members with diverse skill sets.
• CompTIA A+ Certified preferred.
• Preferred programming languages include C++, C# .Net, PHP, Java, JavaScript, HTML, and Python.

This project consists of responding to individual IT service requests, IT incident management, IT project support, program support, system administration, network administration, and the full scope of application and software development for enterprise IT services.

Visit us at www.TekSynap.com.

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COMPETENCIES

• Establish Focus
• Change Management
• Develop Others
• Oral Communication
• Written Communication
• Interpersonal Awareness
• Build Relationships
• Analytical Thinking
• Conceptual Thinking
• Strategic Thinking
• Technical Expertise
• Initiative
• Foster Innovation
• Results Oriented
• Teamwork
• Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Telework or Remote
• Type of environment: Office, Remote, Varies
• Noise level: Low
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: May be required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizenship

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY