Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years, we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian BIS organization is looking for a Senior PMO Director to lead the team which consists of scrum masters, project managers and business analysts in driving program-level execution of work across multiple delivery teams working across organizational boundaries and third parties using Agile methodology. We are looking for a leader who brings great teamwork, positive attitude, high-energy leadership, and engineering execution to our Technology team chartered with cloud acceleration. This role is front and center in our transformation to cloud-based architectures. This role represents a strong opportunity to have direct impact on both our Cloud migration & strategy, and our customer's success. The position requires a strong foundation in both Technology and Program Management. It is imperative for this individual to understand how a company is technically positioned and how to position that company for the future through cloud migration. This is a highly cross-functional leadership role, and it will be a critical lever for us to deliver on our mission. We are looking for a self-starter, change agent, and exceptional problem solver with a demonstrated track record of steering cross-functional initiatives and delivering stellar operating outcomes. This role requires an experienced program manager who thrives in a flat, fast-moving organization using lightweight processes, creative ideas, and quick iteration to make a significant impact.

Who you are:

• Collaborative, flexible and driven to partner with teams and individuals in achievement of their goals
• Ready to fill in leadership/functional gaps in high growth areas and functions that require additional and temporary leadership support.
• An expert at organizing and managing complex programs and projects across multiple teams in various departments to successful completion
• Proactive in communication, relationship building, gap identification, risk mitigation, change management and all elements of initiative execution
• Highly emotionally intelligent, possessing the ability to adjust style to meet the needs of the audience
• Great problem solver with intellectual ability to understand the content and to make connections.
• Can influence outcomes and lead through conflict.
• Have the ability to synthesize disparate information quickly to develop a succinct, accurate summary of the opportunity/need.
• Are known to quickly become a subject matter expert

During your first three months at Experian, you will:

• Develop novel processes & tools and share your thought leadership on how to run efficient cloud migration program.
• Introduce frameworks and processes for planning and monitoring program execution.
• Be responsible for development of scorecards and roadmaps for strategic initiatives, including key achievements, timelines, KPIs, sequencing, resource allocation, leadership touchpoints/approvals, risk mitigation and exception-based reporting.
• Monitor projects/programs for scope drift, schedule changes and change order management on a timely basis.
• Manage Finances of project implementations and lead portfolio management governance.
• Spot potential conflicts or overlaps among work streams/ initiatives, work with team members and leadership to achieve the best outcome for the business.
• Be a champion for ‘great execution,’ leading all aspects of activity and providing mentoring so the job gets done while understanding that ownership for execution of initiatives rests with individual members.
• Lead Scrum Masters, Project Managers, Program Managers manage to ensure follow up and high quality of deliverables on special projects.
• Conduct Post-mortem/Lessons learned to measure results, ensure achievement of business outcomes, and successfully operationalize project deliverables and ensure documentation/runbooks and operational procedures are updated as required
• Work with Product Owners and transform project plan tasks to Jira sprint stories and perform resource capacity planning and assist with analysis for story elaboration and acceptance criteria (definition of done)
• Identify and actively build connections with relevant subject matter experts across the company to surface insights, to get them excited about what your team is building, and to pave the way for smoother future rollouts

How we work:

• Curiosity and candor; the quality of the idea wins the day
• Casual, focused, and agile environment operating under our shared principles
• Customers at the center of everything we do
• Small, mission-focused squads with an entrepreneurial spirit backed by enterprise investments
• Consistent routines across stakeholders to ensure complete transparency
• Close working relationship between executive stakeholders and customers

• 10+ years of large project & program management and cloud migration experience, ideally in an Agile environment
• 5+ years in leadership and management role
• Demonstrated delivery leadership experience with multiple large, complex programs
• Experience building out strategy and structure, and communicating team vision across a broader organization
• Excellent interpersonal skills, ability to work with diverse personality types
• Facilitation skills in leading planning meetings, reviews, and retrospectives
• Excellent communication, organization, and time management skills
• Collaborative approach to decision-making on teams, including ability to influence without direct line of reporting
• Master’s Degree is a plus

#LI-REMOTE

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

If you live in Colorado, Connecticut or New York City, please contact us at JobPostingInquiry@experian.com for the salary range of this position (include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here