Pearson Online Learning Services (POLS) adds life to a lifetime of learning. We are a community of educators, designers, marketers and entrepreneurs. We work across diverse disciplines and global boundaries to connect more students to top tier universities and colleges. We partner with higher education institutions to help them build and manage learner-centered, academically strong experiences that help learners to achieve success in career and life.

Our team helps our academic partners translate their pedagogical visions into rich, engaging online experiences that deliver strong outcomes. Providing strategy, planning, and research to help identify opportunities, prototype new offerings, and improve program performance. Enrolling students by building compelling marketing campaigns, improving recruitment, and opening new channels to reach qualified learners. Advising and supporting partners to rapidly expand non-degree offerings, including short courses, boot camps, and other forms of experiential, team-based learnings. Support and coaching learners to improve recruitment, retention, satisfaction, and graduation rates.

Important: Pearson is currently holding the Pearson Online Learning Services business under strategic review to assess the optimal long-term ownership structure.

Summary:

The Student Records Evaluator is responsible for the assessment of student academic records and other evidence of prior learning to ensure a comprehensive evaluation of credit is applied toward a program’s degree requirements. Another significant function is providing support to internal stakeholders and academic partners. The expectation of this position is to perform all tasks with the highest levels of integrity, quality, and productivity.

Responsibilities:

Specific duties and responsibilities include, but are not limited to, the following:

• Evaluate academic transcripts and prior learning and accurately document application to degree requirements.
• Data entry of external coursework and prior learning.
• Interpret and apply current catalog policy, procedures, and standards regarding transfer credit and prior learning assessment.
• Utilize various resources and reference materials (e.g., college catalogs and course descriptions) to evaluate student academic records.
• Ensure accurate and complete data integrity through quality assurance tasks.
• Adhere to and exceed service level agreements such as turnaround time.
• Maintain professional relationships cross-functionally to explain academic policies and answer questions.
• Assist with maintaining and updating standard operating procedures (SOP) documents as needed.
• Ability to work with discretion and complete confidentiality as this position involves constant contact with sensitive personal records.
• Actively engage in and contribute to a culture of continuous process improvement.
• Contribute daily to a collaborative, positive and supportive work environment.
• Requires the ability to work a flexible schedule to meet departmental needs. This may include working more than 40 hours a week.

Qualifications:

• Bachelor’s degree from an accredited college or university.
• At least two years of experience in a student records, registrar, or student services office or related experience within higher education.
• Experience with assessment of transfer credit, course equivalencies, accreditation, or grading systems is preferred.
• Strong attention to detail and a passion for accuracy.
• Exceptional analytical acumen, organization, time management, and research skills.
• Ability to balance multiple tasks and prioritize accordingly.
• Effective interpersonal, oral, and written communication skills and listening ability.
• Highly proficient with office automation tools (MS Office) and navigating on the internet.
• Experience working within customer relationship management (CRM) software and student information system (SIS).

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado and New York City laws, the pay range for this position is as follows:

Minimum full-time salary range is between $23.00-25.00 USD per hour. This position is not bonus eligible, and information on benefits offered is here.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: LEARNING DELIVERY

Organization: Virtual Learning

Schedule: FULL\_TIME

Req ID: 8378

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