Student Worker - Technician, Classroom Technology
Full Time
Reno, NV
Posted
Job description
The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.
If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or
jobs@unr.edu
. For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778.
Job Description
Classroom Technology technicians provide technical support and customer service that are critical to the effective operation of technology in campus classrooms. In addition to troubleshooting of classroom technologies (including a myriad of A/V and Computer components), technicians answer phone calls from professors, students and administrative personnel in need of assistance with classroom technologies. During phone calls, technicians gather accurate information under sometimes stressful conditions. They must accurately and with attention to detail enter this data into a call tracking system to be disseminated to other support staff in a timely manner. Technicians also assist in maintaining equipment inventory, physical counts, and enter gathered data into the Classroom Technology inventory system. They also perform routine maintenance on and cleaning of equipment, as well as keep rooms stocked with consumable items. Student technicians also assist other support staff on occasion and will complete other duties, as assigned.
No previous experience required!
Required Qualifications
Candidate must be a student of the University of Nevada, Reno.
Preferred Qualifications
Interest and aptitude to learn new technology.
Working knowledge of Microsoft Windows and Office products, specifically Word and Excel; familiar with Google suite of applications and rudimentary database knowledge; confident navigating the internet and using other web based applications.
Clear written and verbal skills; ability to accurately document verbally gathered information and steps that have been performed for tracking and training purposes.
Experience with Mac/Apple products as both Mac and PC platforms are supported.
Experience working with audio, video, switching, display or control system technologies.
Schedule
15 scheduled weekly hours
Compensation Grade
Student Level 1
Exempt
No
Full-Time Equivalent
37.5%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate help desk at
jobs@unr.edu
Attach the following attachment(s) to your application
Resume – A brief overview of past jobs / accomplishments.
Class schedule - Spring 2023 class schedule - (Required), Summer 2023 Class Schedule (if applicable)
This posting is open until filled
Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made.
Posting Close Date
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
University of Nevada, Reno
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