Job description
#On-site
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we’re all a part of something bigger than ourselves. What will you make today?
Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.
In this position...
What you'll do...
Manage multiple supplier sites both service unique and production common within assigned deck.
Maintain the STA 6-Panel and metrics and contribute to department objectives.
Develop and communicate quality metrics identifying:
Current and potential Q1 suppliers
Managing recommended revoke suppliers
PPAP’s
Manufacturing Site Assessments
Reject occurrence rate
STA and Department PPM
FOCUS suppliers
Lead and manage improvements with FOCUS suppliers via supplier visits & meetings as required. (Maximize travel value by also visiting nearby suppliers to consolidate trips.)
Initiate "Best in Class" methods for resolution and preventative service quality rejects.
Verify implementation of the "Recipe for Service Part Success" key elements and completion of supplier website training for problem and chronic suppliers.
Lead Q1 management across assigned service unique suppliers and support production sites.
Develop & coach potential service unique Q1 suppliers on work plans requirements in:
ISO 14001 & IATF 16949 3rd party system requirements
MMOG
Manufacturing Site Assessment (MSA)
Performance Requirements; Delivery and Quality
Confirm and authenticate IATF-16949 and ISO 14001 cert's for service unique suppliers.
Verify MSA assessment for service unique suppliers pursuing Q1 to assess supplier's Quality Operating Systems (QOS) for Q1 effectiveness (utilizing web-based site MSA).
Disposition Q1 revocation (DocuSign)
Support STA and Department Objectives
PPM
Reject Rate
Q1 management
MSA
PPAP
FOCUS
Support suppliers
Control plan development during 3D, 8D and APQP reviews.
Ensure that “T” roles suppliers understand and meet packaging specification.
New model readiness by expediting PPAP as appropriate.
Dealer claims (PCS Website) to uncover and implement quality systemic improvements
Conduct onsite supplier process improvements verification reviews as required
Guide suppliers in QCN process to purge depots and dealers as needed.
Draft dealer bulletins to pull stock as determined by Ford engineering
Supplier's use of Supplier Quality Website and Supplier Improvement Metric (SIM)
Supplier Request for Engineering Approval (eSREA) specifically including:
In production service parts
Out of production, in warranty service parts
Out of production, out of warranty service parts
Provide assistance to Service Purchasing, Engineering, Delivery and Logistics
Support purchasing to evaluate potential future suppliers and part re-sourcing actions.
Disposition SREA and PPAP for timely completion to resourcing action.
Support engineer in pursuing Warranty solutions and or Field actions
Guide Ford engineering in use for QCN process
Draft dealer bulletins to pull stock as determined by Ford engineering
Support delivery by directing suppliers to their assigned delivery analyst
Understand Ford Policies and STA's role in following policy.
Review and follow STA and Ford processes and procedures.
You'll have...
Bachelor's Degree (engineering or manufacturing preferred)
Even better, you may have...
Excellent communication and interpersonal skills.
Customer focus with data driven decision-making.
Strong analytical skill set in:
Plant manufacturing QOS, QSF, Lean Manufacturing, QSA Assessments, SPC, SREA & PPAP processes, FMEA, Gage R&R, 8D problem solving methods, & DOE.
Ability to manage a number of diverse tasks at a time, flexible.
Manufacturing quality, or prior STA Background Preferred, 2-3 years
CQDC graduate
Launch Program & APQP Knowledge with experience in initial APQP through to PPAP process is a plus.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members, and management leases
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://clicktime.symantec.com/15tpDKDgRihNa6QXcnuwA?h=8NnFhJScIgO_6r-ycG8Ti-PopZG0dZcyCYQ_d2X5guQ=&u=https://fordcareers.co/GSRnonHTHD
Visa sponsorship is available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.
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