Job description
Overview:
Under the general direction of the Director of Technical Services, will provide a full range of technical services and training to IFC operations and team members, as well as to IFC customers. This position will provide support and innovation for IFC and IFC customer’s programs as related to pest management and sanitation. This full-time position is based out of the Lenexa, KS Corporate office.
Responsibilities:
We Offer…
Qualifications:
Working conditions and Safety Hazards:
Industrial Fumigant Company (IFC) provides pest management services to the food manufacturing and processing industry.
Under the general direction of the Director of Technical Services, will provide a full range of technical services and training to IFC operations and team members, as well as to IFC customers. This position will provide support and innovation for IFC and IFC customer’s programs as related to pest management and sanitation. This full-time position is based out of the Lenexa, KS Corporate office.
Responsibilities:
We Offer…
- Salary range 60,000 to 70,000
- Comprehensive benefits package including medical, dental vision and life insurance.
- 401(k) plan with company match, employee stock purchase plan.
- Paid time off and holidays.
- Employee discounts, tuition reimbursement and dependent scholarship awards.
- A culture and work environment that strongly reflects our core values: Dedication to Our Clients; Delivering World-class Service and Ability to Affect Customer Loyalty.
You will...
- Take inquiries from IFC staff and IFC customers on a full range of technical topics ranging from food safety and quality, pest identification and biology, technical applications, IPM programs, sanitation programs and other areas where operations assistance is needed.
- Regularly contact and meet with current and potential clients for technical matters.
- Provide sales/marketing support of IFC products and services.
- Coordinate development of new educational and training materials and programs as needed.
- Pursue opportunities to speak and make presentations at industry meetings, seminars and customer events.
- Keep informed of industry new developments, trends, regulations and audit standards/requirements. Communicate these developments to IFC staff and customers, including in IFC’s technical/newsletters.
- Coordinate, maintain and evaluate relationships with product vendors.
- Conduct product/program demonstrations, training and product technical support.
- Develop creative/innovative ideas and strategies for IFC’s services and customer programs.
- Be familiar and engaged with IFC operations and other departments. Assist in areas where needed.
- Attend national and regional industry association tradeshows and events. Support IFC’s position in appropriate associations
- Manage ongoing technical service projects for customers such as approved product lists, IPM policies and training programs.
- Participate in R&D projects to help develop new and innovative products and services.
- Participate as needed with the marketing team to help establish new customers and implement marketing programs, such as content development, webinars, Podcasts.
- Create a team culture in the technical services group and work with all members of the company to achieve positive results within IFC and Rollins groups.
Qualifications:
Qualifications
- Effective oral, written and presentation skills
- Good troubleshooting abilities
- Excellent time management skills and ability to handle multiple tasks
- Strong customer service skills
- General knowledge of office procedures, equipment and Microsoft Office software packages
- Advance degree in Entomology or related field
Working conditions and Safety Hazards:
Ability to push or pull up to 20 lbs. Working Conditions:
- Extensive keyboard and computer work
- Long periods of sitting
- Moderate travel required
- Ability to climb multiple levels of stairs
- Moderate exposure to toxic/caustic chemicals, weather, extreme cold, extreme heat, wet and/or humid conditions, noise intensity level, moving mechanical parts
- Possibility of exposure to potentially hazardous chemicals
- May require the utilization of protective equipment such as ear, eye, footwear and breathing
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