Position Overview:

The Terminal Manager is responsible for safely, accurately and efficiently managing all terminal operations to achieve the desired departmental outcomes.

Key Accountabilities:

• Responsible for the safety of the work crews, ensuring safety standards are followed;
• Responsible for all activities within the respective terminals (e.g., CC or GCHI);
• Regular and frequent (e.g., at least daily) communication to the Assistant General Manager with regard to personnel and equipment requirements and availability;
• Continuously works to improve QHSE and efficiency within the respective terminals;
• Oversees equipment/gear and reports/requests replacement when/if deficiencies are discovered;
• Supervises/manages employees and responsible for rewards, corrective actions, guidance, training, merit/status changes on employees working within the respective terminals;
• Maintains a current schedule of all operations within the respective terminals and communicate same, as well as any changes, to site management;
• Provides daily assignments and direction to employees;
• Creates/builds ship files immediately upon notification of scheduled call at the respective terminal;
• Liaises with vessel agents and representatives regarding ETA, working hours, etc.
• Closes out ship files immediately following vessel completion at the respective terminals and forward the information to cargo services in a timely manner;
• Oversees Terminal Supervisors to ensure terminal logs are completed accurately, timely, and forwarded to cargo services for processing.

Candidate Requirements:

• High School Diploma or equivalent, required; Bachelor’s degree in Maritime Administration or related field, preferred;
• Three years of stevedoring and marine terminal operations experience, required;
• Two years of supervisory experience preferred;
• Excellent computer skills in a Microsoft Windows environment; must include knowledge of Excel skills;
• Required to obtain a TWIC card;
• Bi-lingual in English/Spanish preferred;
• Strong communication skills, both oral and written, in order to communicate with internal and external customers, at all organizational levels;
• Able to establish and maintain effective working relationships;
• Proven ability to think logically, excellent analytical, critical thinking skills and problem-solving skills;
• Flexible and able to handle multiple tasks simultaneously;
• Deadline-driven and provide a quality product/service;
• Self-motivated and proactive;
• Thrive in a fast-paced environment;
• Team player and can-do attitude;
• Self-starter and able to complete work with minimal supervision and independently handle daily tasks while also understanding the escalation process for assistance and knowing the limits of his/her authority;
• Possesses organizational, project management, and time management skills with the ability to prioritize, be detail oriented, and accurate;
• Professional and mature demeanor and attitude;
• Project management skills.

Physical Requirements & Working Conditions:

• Employee is continuously required to sit;
• Employee is frequently required to stand, walk, climb, bend forward, squat, twist, pinch, and reach overhead;
• Employee may be required to reach forward, sit, grasp and exercise repetitive foot and wrist motion and finger dexterity; eye-hand and eye-hand-foot coordination may also be required;
• Employee is frequently required to talk and hear;
• Employee is occasionally required to lift, carry, push and pull up to 30 pounds;
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus;
• The employee is required to climb 50 ft+ vertical ladder;
• The employee is frequently required to work at heights and in confined spaces;
• The employee must occasionally lift and/or move up to 25 pounds;
• Work is performed primarily in an office environment but could also involve being near moving mechanical parts;
• Work may involve moderate exposure to inclement weather/elements, such as extreme temperatures, dirt, dust, fumes, airborne particles, smoke, unpleasant odors, toxic or caustic chemicals;
• Noise level exposure may be moderate to high;
• Local and non-local travel may be required (approximately 10% of the time);
• Must be able to work extended hours, weekends or holidays, as needed.

Ideal Candidate description:

The successful candidate will be a marine terminal operations professional with at least three years of relevant experience. S/he will possess proven leadership skills and the ability to effectively communicate across the entire organization, from the longshoremen working at the terminals, to colleagues on the Management Team. S/he will also interact extensively with customers and representatives outside the organization. S/he must possess sound decision making and risk management skills to benefit both the customer and the Company.

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