Tesla Inc. is seeking a Technical Editor to join our team in Palo Alto, CA. You will be the bridge between global technicians and the larger-scale, global service network. By using in-house tools, partnering with engineers from service, quality, and design, and working collaboratively with diagnostics, training, technical operations, and other teams, you will help keep vehicles driving on the road for hundreds of thousands of electric miles.

Tesla is a fast-paced working environment that celebrates highly motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people with deep technical understanding, excellent communication skills, and time management prowess. If you have a love of learning something new every day and can clearly communicate what you learn to audiences with various levels of technical knowledge, then you will fit right in. The work that you do will create changes in current and future production vehicles and help transition the automotive industry to a revolutionary approach to vehicle service.

• Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics database for use by non-engineers.
• Collaborate with various engineering and quality teams to gather technical information.
• Understand technical problems and communicate them effectively to non-technical people.
• Validate information for accuracy and use a routing and review process for document approval.
• Edit content according to a style guide and enforce organization standards.
• Improve editorial and visual standards for documentation and recommend innovative designs, layouts, and formatting as needed.
• Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases).

• Bachelors in English, Rhetoric and Composition, Technical / Professional Writing, Journalism, Communications, or relevant working experience.
• 2-5 years working experience in related field.
• Ability to edit and create documentation that is accurate, complete, clear, specific, and as concise as possible.
• Ability to explain technical concepts to peers, people from various parts of the organization, non-technical people, and third-party consumers.
• Can extract and comprehend system operation from typical engineering documentation from both a software and mechanical perspective (e.g., schematics and subsystem specification documents).
• Excellent analytical, attention-to-detail, troubleshooting, problem-solving, communication, and teamwork skills.
• Elevated level of interpersonal communication skills.
• Strong capacity for both logical and creative thinking.
• Must be organized, detail-oriented, and able to multi-task and evaluate priorities.
• Self-directed and able to work independently with minimal supervision.
• Experience with docs-as-code, HTML, XML, DITA, Markdown, Git, SQL, and/or Python is a plus.
• Previous work experience with vehicle diagnostics, specific vehicle maintenance, and troubleshooting manuals is a plus.

Employee Benefits

As a full-time Tesla employee, you will receive full benefits from day 1 for you and your eligible dependents:

• Aetna PPO and HSA plans (including infertility and transgender coverage)
• 2 medical plan choices with $0 paycheck contribution
• Vision & dental plans (including orthodontic coverage)
• Healthcare and Dependent Care Flexible Spending Accounts
• Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
• Company paid Life, AD&D, short-term and long-term disability
• 401(k) match, Employee Stock Purchase Plans, and other financial benefits
• Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
• Back-up childcare and employee discounts
• Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance
• Voluntary Identity Theft and Legal Services plans
• Adoption and surrogacy benefits