Training Specialist

Full Time
Santa Monica, CA
Posted
Job description
InCharge Energy is on the frontlines of large-scale emissions reduction, accelerating the electrification of the transportation industry – one commercial fleet at a time. With end-to-end, turnkey solutions for commercial EV infrastructure projects, InCharge Energy equips fleet managers with the top brands in charging hardware and software; customized hardware and software products; short-, mid- and long-range plans for seamless fleet and facilities transition to EVs; financing; and maintenance and corrective repairs over the life of the charging assets. InCharge develops innovative hardware, software and services designed and engineered specifically for fleets, such as service-dispatch-integrated software, fleet-management-integrated software, electricity load management, durable cable management products and high-reliability maintenance, repair and warranty services. Whether a fleet has 200 sedans or 20,000 Class 8 trucks, the team at InCharge serves a diverse clientele throughout North America, including major commercial fleets, truck and bus manufacturers, rideshare operators, EV manufacturers, school districts, municipalities and facilities owners, among many others.

InCharge Energy is seeking a Training Specialist in our Santa Monica, CA offices. This role will work with our Technical Training Manager to support the development, implementation and monitor training needs in the organization. Plan, design, and implement training programs, policies, and procedures within our growing organization.

Responsibilities:

Seek and gather information from management, employees, and other departments regarding the effectiveness of completed training courses and constantly seek to improve

Measure employee's information retention rates by issuing assessment tests and quizzes on course materials

Create printed and instructional materials to be used in training

Actively seek current training methods and best practices to facilitate training employees

Schedule and conduct meetings with management to proactively identify topics to be address or areas in need of additional instruction

Developing internal marketing materials to be distributed within the company promoting the course and necessary details

Assist in planning, creating, and implementing each year's training courses and materials for each department

Qualification:

Previous experience working as a Training Coordinator role is required

Ability to communicate effectively with management and other departments

Proficient using Microsoft Suite

Ability to effectively organize and manage multiple training initiatives simultaneously

Instructional experience in a group business setting preferred

Strong understanding of business goals and standards for customer service

Experience providing full-scope training materials, from analyzing company needs to lesson planning, development, and implementation

Extensive knowledge of best practices in creating instructional materials

Experience creating yearly training plans and materials for all departments

Position Details:
  • Competitive benefits package including a 401(k) Retirement matching contribution, health, dental, and vision.

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