Job Role Summary

Assures vendor compliance with WIC Program requirements under the direction of the WIC Business Manager, assists with vendor training and staff in-services, conducts store pre-authorization and follow-up visits, assists with rejected benefits issues, benefit redemption concerns and eWIC Card issues and maintains contracts with vendors. This position is responsible for growing the WIC Vendor program, hosting vendor outreach events, including but not limited to grocery store food demonstrations and product knowledge tours.

Qualifications

High school diploma
College Degree, preferred but not required
3-5 years previous office coordination, health education and/or WIC experience required
National Incident Management System (NIMS) / Incident Command System (ICS) ICS-100 & 700

Knowledge, Skills & Abilities

• Knowledge of administrative and clerical procedures and systems.
• Demonstrated 3 to 5 years of related experience
• Bilingual (English/Spanish) strongly preferred
• Ability to type 50 wpm with low error rate; proficiency in Microsoft Office, including Word, Excel, Power Point and Access.
• High degree of verbal and written communication skills for a variety of contacts with other departments, individuals and outside agencies.
• Ability to compile and organize information, prioritize work, meet deadlines and work under pressure; ability to handle multiple tasks.
• Friendly and personable
• Must be able to effectively communicate verbally and in writing with a wide variety of staff at various levels of knowledge and communication, as well as members of outside organizations/ agencies, and the public; ability to display patience, understanding, initiative, tack and maturity and the ability to communicate concepts and instructions clearly.
• Must have a valid driver's license and good driving record for in-county travel.

Working Enviornment

• Regular contacts with all levels of public health staff and frequent interactions with Executive Assistants and Office Assistants to obtain/provide information.
• Frequent contact with Vendors and Indiana State WIC Vendor Team
• Must be able to lift up to 40 pounds.
• Sitting for long periods of time.
• Continuous use of hands on the computer keyboard.
• Long periods of viewing the computer monitor.
• Local travel to MCHD District Offices, clinics and community agencies in Marion County.