Wellness Coordinator

Full Time
Humble, TX
Posted
Job description

The Joint Chiropractic is looking for full-time and part-time Wellness Coordinators (This is a receptionist & sales position) to work in our busy chiropractic clinics in the Atascocita, Kingwood, Cinco Ranch, Morton Ranch, Katy, Cypress, Copperfield and Cy-Fair areas. Our clinics are open from 10:00am to 7:00pm Monday-Friday and from 10:00am to 4:00pm Saturday-Sunday.

CURRENT NEED FOR Kingwood & Atascocita AREA CLINIC.

At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care. We are positively changing Chiropractic care nationwide. The Joint is the largest provider of non-insurance, self-pay Chiropractic health care in the United States. Our network consists of modern, consumer-friendly Chiropractic clinics and Doctors of Chiropractic that deliver quality care of the highest standards. At The Joint, our primary focus is on providing our patients with a pathway towards better health through ongoing Chiropractic maintenance and preventative care.

As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You will play a key role in making each patient feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for selling to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.

Responsibilities:

  • Greet patients with enthusiasm and build relationships.
  • Educate patients on wellness offers and services.
  • Share personal chiropractic experience and stories.
  • Offer and convert, using sales skills, patients to the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation.
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
  • Assist patients with the completion of required paperwork.
  • Participate in marketing/sales opportunities to help attract new patients into our clinics.
  • Manage daily clinic operations including; ensuring the clinic is clean and inventory is stocked.
  • Manage the flow of patients through the clinic in an organized manner.
  • Execute all of The Joint Chiropractors Standard Operating Procedures.
  • Provide the highest levels of customer service.
  • Maintain the highest levels of professionalism and decorum at all times.
  • Be a team player and contribute to a positive, healthy workplace culture.
  • Manage clinic phone calls.

Qualifications:

  • Minimum 1 year experience selling, preferably in a high paced retail environment.
  • High school diploma or equivalent (associate's degree or higher preferred).
  • Cheerful and positive attitude.
  • Able to work weekends/evenings/holidays.
  • Reliable transportation to be able to travel between clinics.
  • Able to use office equipment; computer, scanner, fax, and phone system.
  • Proficient with Microsoft Office.
  • Maintain the cleanliness of the clinic and organization of workspace.
  • Dedication to high quality service.
  • Ability to multi-task and maintain attention to detail.
  • Maintain a professional appearance and wear company approved attire.
  • Confident in presenting and selling memberships and visit packages.
  • Willingness to learn and grow.
  • Office management or marketing experience a plus.
  • Bilingual, especially Spanish speaking, a plus.
  • Able to stand and/or sit for long periods of time.
  • Able to lift up to 50 pounds.

Compensation:

  • Full-time and part-time Wellness Coordinators participate in financial success of our clinics through a compensation structure that includes both a competitive base hourly rate and incentive bonuses based on success of the clinic.

We are looking for quality energetic Wellness Coordinators who are devoted to providing a best-in class, five-star patient experience and are committed to the success and growth of the practice.

Submit your resume so we can schedule an interview to discuss our approach to healthcare and more specifics regarding our job opportunities.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Humble, TX: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: One location

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