Southeast Michigan Community Alliance (SEMCA) is recruiting talented professionals who want to contribute and make a difference in our southeast Michigan community!! SEMCA is a Michigan Works! Agency providing workforce development programs to residents in Wayne and Monroe counties, excluding the city of Detroit. SEMCA offers a competitive package to full-time employees who are eligible for benefits on the first day of hire including 12 annual holidays, 30 days accrued paid time off per year, and 6% employer match to 403(b) retirement plan! SEMCA is a 501(c)(3) nonprofit organization and employees with student loan debt are eligible to apply for public service loan forgiveness (PSLF). SEMCA also promotes work life balance by providing full-time administrative staff a hybrid work schedule. Employees are permitted to work remotely three days per week and only required to perform duties in the Taylor administrative office two days a week.

Pay Range: $20.00 - $25.00 / hour

Job Summary

The Workforce Development Coordinator – PATH will be responsible for development and implementation of new programs and projects and the coordination of existing programs under the direction of the Program Manager.

Essential Duties and Responsibilities

• Monitor and manage a portfolio of state-funded workforce development programs to ensure contractor compliance of policies and procedures, and successful completion of targeted outcomes and fiscal requirements.
• Assist in the implementation of the Career and Family Coaching Program at the discretion of the PATH Program Manager
• Present trainings to front line staff on Family centered coaching based upon the existing model and any other updates (training materials, webinars, tool kits, etc.) as needed.
• Act as a liaison for Customer relationship Management (CRM) system, TuaPath, which includes submitting help desk tickets, providing training to contractors and facilitating work group meetings
• Provide on-going support to frontline staff; which include trainings, monthly meetings, etc.
• Assist with data collection, analysis of internal and external reports, and long-range planning
• Comprehension of state policies relevant to assigned program portfolio and provide technical training to program contractors
• Assist with grant-writing and securing of additional funding of assigned programs
• Engage with statewide program partners to learn and share best practices, and develop implementation plans for best practices that benefit programs
• Meet project goals by developing and following production processes, meeting performance and quality standards, resolving operational problems, and identifying work process improvements
• Accomplish work requirements by orienting, training, assigning, scheduling, and coaching team members
• Regularly communicate with team members to ensure optimal strategy and maximum efficiency
• Support building a strong team by cultivating relationships
• Perform other duties as assigned

Required Qualifications

All SEMCA team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge and education or certifications are specifically required for this position:

• Minimum Bachelor’s degree
• Ability to work independently with minimal supervision
• Demonstrated understanding of project management concepts
• Excellent verbal and written communication skills
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Ability to effectively prioritize and handle information in a professional and confidential manner
• Strong interpersonal skills
• Proficiency in Microsoft Office software programs

Desired Qualifications

• Knowledge of the SEMCA regional business community
• Two years of experience in workforce development

Physical Demands

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and an LCD screen and smartphone, hearing and speech sufficient to communicate in person or over the telephone. These requirements may be accommodated for otherwise qualified individual requiring and requesting and/or needing additional accommodations.