Under the direction of the Workplace Partner, the Workplace Coordinator performs all tasks to present a welcoming, professional service for all staff, clients, and guests.

Key responsibilities of this role are:

• Put the customer at the heart of everything we do and drive a customer first culture by investigating and reporting on customer satisfaction to flag issues.
• Answer and direct calls in a timely and professional manner.
• Act as receptionist and mailroom processer which will be prioritized based on business needs each day
• Ensure that meeting spaces are fit for purpose for all visitors, internal and external.
• Update and manage colleague head count using smart working seating using Realm.
• Act as the first point of contact; troubleshoot any issues with (lighting, heating, air conditioning, flooring) reporting any issues to building management for repair.
• Stock supply rooms, pantries, conference rooms, reception area and wellness rooms.
• Submit and track invoices through corporate expense system (Coupa).
• Assist with new hire orientation including Security access door cards, building ID cards, temporary visitor cards and I-9 Verification.
• Provide mailroom and delivery services including overall management of mail services.
• Ensures that all deliveries are received, verified, and stored or delivered to the appropriate area or individual.
• Order, invoice, receive, store, and distribute supplies and deliveries as required and perform remote tasks for offices without Workplace presence.
• Perform other duties, as assigned.
• Provide guidance and seek input from others as needed to achieve the best result possible.

We’re looking for someone who has these abilities and skills:

• High school diploma or an equivalent combination of training and experience; Associate degree.
• The ability to take direction and prioritize accordingly.
• Flexibility and friendly demeanor are essential qualities for an individual in this position.
• Excellent interpersonal skills.
• The ability to be adaptable, problem solve, and take initiative.
• A positive and collaborative attitude.
• Experience with Microsoft 365 products.
• The ability to lift up to a maximum of 40 pounds.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Corporate Responsibility

At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group’s purpose to “Act for human progress by protecting what matters.”

• Climate: We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
• Water: We’re developing water resilience where it is — and will be — needed most.
• Financial resilience: We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
• Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our “Hearts in Action” programs.

For more information, please see the Corporate Responsibility section on our website.

The pay range for this position is $31,500 - $56,500. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.