Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Workplace Experience Senior Coordinator to join our dynamic team in Century City.

About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the role
As a Workplace Experience Senior Coordinator, you will be responsible for helping guide a team of customer-focused professionals to deliver a best-in-class experience for internal and external clients of the firm, whether remote or in-person. Other key responsibilities include:

• Cultivating a genuine and personal connection with all clients and create a customized experience so they can work seamlessly, productively, and efficiently
• Providing best-in-class client service delivery that is timely, accurate and seamless; demonstrate sound judgement and problem-solving acumen
• Evaluating, identifying and implementing innovative ways to streamline and enhance service delivery to maximize the Workplace Experience
• Contributing to day-to-day oversight of team including staffing/resource allocation and distribution of work; present new hire orientations to all personnel; assisting with on boarding and training of new team members
• Providing performance feedback and seeks opportunities for team and individual development; working with manager on impactful coaching

About you
We’d love to hear from you if you:

• Possess knowledge of health and safety standards and regulations
• Have the ability to work a flexible schedule; evenings and occasional weekend shifts
• Are adept at utilizing & navigating various technology platforms and applications

And have:

• A Bachelor’s degree preferred or comparable years of experience
• A minimum of three (3) years of hospitality or customer service management experience
• Hotel management, facility/office management, law firm, or corporate environment experience

Compensation & Benefits
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also receive a generous and competitive total compensation package. The salary range for this role is $70,000 - $80,000 and represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications, and location. Discretionary bonuses may be awarded in recognition of individual and firm performance — and profit-sharing partnership contributions to 401(k) accounts may be given based on firm performance.

Latham's comprehensive and best-in-class benefits support employees through every stage of life:

• Healthcare, dental, and vision plans
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Generous 401(k) plan and firm-paid basic life and disability insurance
• Extensive resources for parents and caregivers
• Family building and fertility resources
• And much more!

In addition, employees receive:

• At least 11 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Ongoing professional development and career support, including bespoke training and leadership development programs, firm-paid access to LinkedIn Learning courses, and career coaching.
• Peer networking, mentoring, and professional support through our eight global staff affinity groups.

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.

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