Who We Are

WPS Health Solutions is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrated 75 years of making health insurance easier for those we serve. Proud to be military and veteran ready.

Our Culture

WPS’ Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.

In 2021, 2022, and 2023 WPS Health Solutions was recognized for several awards including:

• Madison, Wisconsin’s Top Workplaces
• Top Workplace national cultural excellence awards for Remote Work and Work-Life Flexibility
• Achievers 50 Most Engaged Workplaces® with the further honor of Achievers “Elite 8” winner in the category of Culture Alignment

Role Snapshot

Our Account Manager role directly manages WPS large group business consisting of all sizes of ASO clients, as well as supporting groups with more than 50 employees. Account managers are involved in insurance presale and providing personal service to retain membership while supporting growth.

• Develop and build relationships with group leaders and representative agents to insure business year to year, especially when contracts expire.
• Manage/consult with WPS group accounts on plan benefits as a group.
• Assist in the education of groups on insurance and claims options by providing information for their employees.
• Consider employee claims from the groups you represent and make the best recommendations on courses of action.
• Ensure the resolution of issues for clients.
• Facilitate the setup of new and renewing groups, including the use of external on-site transition meetings.
• Effectively communicate with group clients in regards to policy and coverage related to questions and information.

How do I know this opportunity is right for me? If you:

• Are customer centric with a knack for building strong, collaborative relationships.
• Have a customer-focused/needs-based review process to best educate groups about insurance options.
• Can be efficient in independently managing accounts for 30 + groups with over 5,400 members.
• Enjoy presenting and selling company values and insurance options in ways that excite potential groups to engage in business.
• Traveling to various companies to engage in sales presentations/discussions sounds exciting to you.
• Like the idea of working remotely with corporate offices visits occasionally.

What will I gain from this role?

• Further developing people and presentation skills with consistent client interaction.
• Learning how to gain and establish business groups to achieve additional compensation.
• Getting to interact with a variety of business leaders and employees in your role of selling and assisting with their insurance needs.
• Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries
• Working in a continuous performance feedback environment.

Minimum Qualifications

Professional Level:

• Bachelor’s degree in Business, Communications, Marketing, or related field OR equivalent post high school education and/or work-related experience
• 2 or more years of experience in health and life insurance sales/retention
• Wisconsin Health Insurance License

Senior Level:

• Bachelor’s degree in Business, Communications, Marketing, or related field OR equivalent post high school education and/or work-related experience
• Five (5) or more years in Health and Life Insurance Administration, with at least one (1) year of progressive responsibility as WPS Customer Service Consultant or similar experience outside WPS
• Wisconsin Health Insurance License

Preferred Qualifications

• Strong public speaking and presentation skills which include comfort in the presence of large audiences
• Previous account manager experience in health insurance
• Intermediate experience using MS PowerPoint, MS Word, and a CRM (i.e. MS Dynamics, Salesforce, etc.)
• Self-funded and ASO experience

Salary Range

• Professional Level – $70,000 - $80,000 annually
• Senior Level – $85,000 to $110,000 annually
• The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills and experience.
• This role is also eligible for a monthly Retention and Service Commission

Travel

This role will require travel (mainly day trips) for in-person meetings with employer groups. All travel is within the state of Wisconsin. Travel is estimated to be at approximately 10% to 15% except for the 4th quarter of the year, it would be heavier with up to 50% travel. This role is eligible is for a company vehicle, gas card, and cell phone.

Work Location

This role is open to remote work for this opportunity in the following approved state: Wisconsin

Remote Worker Requirements

For remote position, employee is required to meet remote worker requirements, including a designated work station, a wired (Ethernet) connection to the network, and a minimum of 10Mbps downstream connection with at least 1Mbps upstream (can be checked at https://speedtest.net)

Benefits

• Remote work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health, dental insurance, Teladoc starts DAY 1
• Review additional benefits here

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)