Job description

Johns Hopkins University Press seeks an Accounting Coordinator who will be responsible for processing check and wire transfer payments and providing general accounting support to the Journals Customer Service Department. The Accounting Coordinator will join a team of exceptional professionals committed to bringing the benefits of discovery to the world by providing global access, impact, and influence for the scholarship that we publish and distribute. This position will help to ensure that the Press is a leader in the selection and development of innovative ideas and scholarship; the creation of pioneering technologies to enhance discovery and learning; and the connection of people to the most trusted knowledge from global researchers, scholars, and educators.

The Accounting Coordinator provides accounting support to the Journals Customer Service team and its customers through processing of check and wire transfer payments, batch management, preparation of financial reports, invoice tracking, and processing of chargebacks and returned checks. Contacts are internal and external, including regular interaction with the Customer Service team and Journals leadership, customers, banks, and the Press and university accounting offices. Action is independent within well-defined procedures and policies. This position reports to the Journals Customer Service Assistant Manager and is an interactive, operational part of the Press.

The Press is committed to honoring every person's inherent dignity as human beings and making that the foundation of our organizational culture. We proactively find ways to ensure opportunities that promote justice, equity, diversity and inclusion. We strive to publish courageously, giving voice to groundbreaking ideas. We support each other and our stakeholders and envision a future where knowledge enriches the lives of every person. The successful candidate will join a welcoming community that is inclusive and values the contributions and perspectives of individuals from all backgrounds.

Specific Duties & Responsibilities

Implement procedures for tracking of check and wire payments, batch management, and Journals Division collection activities; initiate accounting process improvements as appropriate.
Verify check and wire transfer payments, prepare and assign order batches for customer service representatives, and prepare bank deposits for remote deposit.
Research payment problems and monitor accounts as appropriate.
Address customer and colleague escalations professionally and expeditiously.
Process credit card chargebacks and returned checks.
Process and submit refunds to the JHUP system.
Register JHUP Journals in customer vendor portals and payment processing systems.
Collaborate with Journals Publisher and Hopkins Fulfillment Service to track Journals invoices.
Work with agents and CSRs to process imported orders and track their payment.
Prepare monthly reports to inform Journals management of renewal season activity.
Work with Press colleagues and University staff to ensure PCI compliance.
Weave equity, justice, and inclusion principles into all aspects of the work.
Other duties as assigned.

Special Knowledge, Skills & Abilities
Excellent verbal and written communication skills, effective time management, and analytic and problem-solving skills.
Ability to work with a minimum of supervision, attention to detail, and accuracy.
Adding machine and math skills, and familiarity working with various databases.
Excel or spreadsheet experience, as well as the ability to work with and edit Adobe PDF documents.
Proficiency with Microsoft Office and virtual collaboration tools (e.g., Teams, Zoom).
Familiarity with scanning and remote deposit procedures.
Experience with ticket management software a plus.
Excellent critical thinking and communication skills.
Superior problem-solving skills including using analytics to drive decisions.
Creative thinker; embracing new ideas; passionate about developing the potential of Hopkins Press.
Inclusive in decision making and problem solving.
Excel in effective use of resources; keen self-awareness of strengths and weaknesses.

Minimum Qualifications

High School Diploma or graduation equivalent.
Two years related experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Classified Title: Accounting Specialist
Working Title: Accounting Coordinator

Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $17.95-$25.30-$32.60 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: M - F 8:30 am - 5:00 pm
Exempt Status: Non-Exempt
Location: Hybrid/Homewood Campus
Department name: Journals Fulfillment
Personnel area: Academic and Business Centers

Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

To apply, visit https://jobs.jhu.edu/job/Baltimore-Accounting-Coordinator-MD-21218/1026819500/

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