POSITION OVERVIEW:

The Accounts Receivable Manager is responsible for overseeing the day-to-day Accounts Receivable functions including the master and city ledger billings, credit card settlements, and processing hotel credit applications, as well as handling customer service and guest inquiries. All responsibilities are to be performed in accordance with all laws and regulations, as well as Fontainebleau Las Vegas policies, practices, and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following and other duties may be assigned as necessary:

• Develop and implement efficient processes to ensure high-quality, consistent, and accurate results
• Lead and develop the accounts receivable team through hiring, training, motivating, evaluating, and supervising
• Identify and develop support materials for team use (e.g., SOPs; training manuals; job aids) to ensure Team Members receive adequate guidance and resources to accomplish department and Company objectives
• Develop and maintain metrics that assess quality performance and identify root causes
• Facilitate the collection process for all non-paid accounts and refer overdue accounts to collections
• Review credit requests and provide timely creditworthiness responses to customers
• Processes credit applications for property customers/groups requesting billing arrangements and timely collection of event deposits
• Responsible for the timely and accurate monthly billing of customers on master and city ledger accounts to ensure timely payment by customers
• Responsible for establishing a timely and accurate billing process for online travel agents
• Address and correct any discrepancies in accounts or billings; and resolve all credit card and all other payment disputes
• Ensure aging reports are timely reviewed
• Maintain control of credit card settlements to ensure all charges are processed timely and coordinate responses to all credit card inquiries
• Maintain strong communication relations with Hotel Sales and Convention Services staff
• Organize monthly meetings to communicate information and guidance from Company leadership and to review policies, procedures, and best practices
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Associate Degree in Accounting or other related fields; or five (5) or more years of experience in lead Accounts Receivable role
• Previous property opening experience preferred
• At least three years of leadership/management experience
• Advanced computer skills, including proficiency in MS Office
• Demonstrated thorough knowledge of accounting principles and procedures
• Proven effective leadership and management of assigned personnel with department lead preferred
• Strong organizational skills with the ability to handle multiple tasks at once
• Strong leadership skills and the ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
• Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Team Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Team Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Team Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Team Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Team Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.