Department Information

The Colorado State University Pueblo Office of the Registrar links the institution with our past, present, and future students. The Registrar's Office provides the best possible customer service to meet the needs of the University community. The office is further responsible for maintaining the official student academic records of the University. In addition, the Registrar's Office provides a myriad of academic support services such as: academic record safekeeping, FERPA compliance, course registration, grade collection and processing, processing individual student course withdrawals, transcript delivery, transfer evaluation, degree audits, graduation tracking and clearance, enrollment and degree verifications, academic calendar planning, catalog publication, and academic policy enforcement. Finally, the Registrar's Office ensures compliance with extant local, state, and federal laws, rules, and regulations.

Description of Job

This position exists to provide office support and exceptional customer service to the Registrar's Office by serving as a primary liaison with the faculty, staff, students, and the public within local, state, and federal guidelines. This position collects, processes, files, and archives students' files including but not limited to grade changes, withdrawals, transcript requests, and enrollment and degree verifications. It researches and resolves inconsistencies in student records, updates documents to align with new University policies and procedures, updates the Registrar's Office website as necessary, and assists with projects in relation to Registrar's Office systems.

Administrative Assistant class series description available online

Primary Duties:

Customer Service Executive

• Assists all office walk-ins, answers Registrar ' s Office main phone lines, and responds to Registrar ' Office shared email boxes. Provides information, solves problems, answers questions, and makes referrals to the appropriate offices, if necessary.
• Responsible for receiving, processing, researching, organizing, filing, and archiving requests sent via U.S. mail, facsimile, walk-in, email, or other form of automation to the Registrar ' s Office.

Document Editor

• Regularly reviews, edits, creates, and archives Registrar's Office forms to ensure proper alignment with current policies and procedures, University branding, and usability.

Section Editor
Responsible for the creation, deletion, and editing of Banner sections as requested by campus constituents.

CourseLeaf Support
Assists the Associate Registrar of Records & Registration with entering curriculum changes into the Banner system, completing data clean-up in the CourseLeaf system, and reviewing the catalog prior to annual publish.

Website Editor
Regularly reviews, edits, and updates Registrar's Office webpages to ensure proper alignment with current policies and procedures, University branding, and to communicate immediate and important changes to campus.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

• Two years of experience in an occupational field related to the work assigned to the position.

Substitutions

• Appropriate education will substitute for the required experience on a year-for-year
  basis.

Preferred Qualifications

• Proficiency with Banner system
• Experience with CourseLeaf system
• Familiarity with FERPA
• Excellent oral and written communication skills

Condition of Employment
Evidence of your being fully vaccinated for COVID-19, or applicable exemption, is required as a condition of employment with CSU Pueblo. Employment is contingent upon your submission of records showing full vaccination for COVID-19, or receiving the first dose of a two-dose vaccine—or a single dose vaccine—before your hire date and submitting evidence of a second dose (as necessary, based on vaccination type) within 30 calendar days of your hire date, or completion of an exemption before your hire date.

Information about medical and non-medical exemptions is available at https://www.csupueblo.edu/coronavirus/vaccinations/index.html. Those employees who qualify for an exemption may be required to follow additional public health requirements or precautions, such as isolation, quarantine, testing, or other measures, particularly if there is a COVID-19 outbreak, in accordance with the direction and guidance of public health officials and University and CSU System policy.

APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at: spb.colorado.gov. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300 or complete form at https://spb.colorado.gov/filing-appeals. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position:

• a letter of intent (cover letter)
• a current resume or CV
• three professional references with current contact information within the online application or as an attachment.

Additionally, applicants must attach an unofficial transcript if using education to substitute for some or all of the experience requirement.

Applications submitted without the required attachments above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. The position will remain open until filled; those applications received by 4pm Wednesday, March 1st, 2023 will receive full consideration.

About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 38 undergraduate programs with 70 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business, the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 15 graduate programs.

CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.

Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report. CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.

At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

Colorado State University Pueblo offers a comprehensive benefits package including:

• Medical Insurance and Prescription Drugs
• Dental Insurance
• Vision Insurance
• Flexible Benefit Plan
• Basic Term Life Insurance
• Voluntary Term Life and AD&D Insurance
• Long-Term Disability Insurance
• Employee Assistance Plan (EAP)
• Travel Accident Insurance
• Voluntary Critical Illness and Accident Insurance
• Wellness Incentive Program
• Annual & Sick Leave
• Retirement Plans

About Pueblo, Colorado
The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.

CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.

The University reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.

It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities. If you need accommodations, please contact the Office of Human Resources & Institutional Equity at (719) 549-2441 or hr@csupueblo.edu .

In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety.

Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.