Job description

We are seeking to hire BDC Service Representatives for our busy Service Department. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. We value our employees and invest in their success.

We offer:

• we pay for the experience
• Base Pay plus Commission and Bonus!
• Health, Dental, and Vision insurance coverage
• 401(k) retirement plan
• Paid Vacation
• Excellent training programs
• Opportunities for career advancement

Responsibilities – BDC Service Representative:

• Answer all incoming service calls and make outbound calls
• Schedule service appointments
• Call customers for follow up’s, appointment reminders, missed appointments, and to bring customers into the dealership for service.
• Interact with customers as well as with all dealership departments.
• Gather data for outgoing calls.
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Qualifications/Requirements - BDC Service Representative:

• Experience is preferred. We will train qualified candidates.
• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow directions, be open to change, work effectively under pressure, and positively defuse negative situations with customers.
• Professional personal appearance
• Must be able to work a flexible schedule including some Saturdays

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $2,100.00 - $3,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Florence, SC 29501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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