Associate Director, Local Vendor Manager (On-site/Flex)
Full Time
Ridgefield, CT 06877
Posted
Job description
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
The AD, Local Vendor Manager, promotes and enables a successful and efficient collaboration between Boehringer Ingelheim Pharmaceuticals Inc. (BIPI) Clinical Development & Operations (CD&O) department and Strategic CRO Partner and vendors.
This role ensures relationships with Strategic CRO Partner and/or vendors are running smoothly and efficiently. The incumbent supports BIPI’s vendor management strategy in alignment with BIPI’s CD&O Targeted Operating Model (TOM), local and global business strategies and initiatives across various types of clinical outsourcing engagements (e.g., FSP, Staff Augmentation, Full Service CRO, and Ancillary Services).
As an individual contributor within the BIPI CD&O Vendor Management function, the incumbent will be instrumental in administering the appropriate level of governance and oversight to monitor external provider performance, delivery, and relationship health of assigned vendors & categories
Duties & Responsibilities:
- Supports the integration of Strategic CRO Partner and vendors to enhance the success of new and existing collaborations.
- In collaboration with BIPI CD&O stakeholders ensures Strategic CRO Partner and vendors are providing an acceptable level of service, on time, within budget, and of the highest quality.
- Leads operational vendor governance with Strategic CRO Partner, and vendors supporting BIPI’s clinical trial execution.
- Leads operational governance meetings on behalf of BIPI’s CD&O function including agenda development, minutes, follow-up on action items.
- Ensures appropriate documentation is developed and maintained.
- Monitors operational metrics and KPIs for Strategic CRO Partner and vendors.
- Ensures issues are triaged and escalated per the established process in conjunction with CD&O stakeholders.
- Provides recommendations to mitigate against poor performance.
- Works with Strategic CRO Partner, Vendors, and BIPI cross functional teams to develop the appropriate corrective and preventive actions allowing for the appropriate execution and delivery of clinical trials on time.
- Addresses vendor issue resolution for assigned vendors/categories in accordance established processes.
- Manages issue escalation and resolution process for assigned vendors for associated trials, and or functional area(s).
- Addresses non-compliant aggregate spend/ Sunshine Act reporting activities within scope vendors.
- Leads new vendor identification, evaluation, and due diligence assessments in conjunction with cross functional partners and enabling functions (e.g., Sourcing, Quality Management).
- Liaises with the Global Vendor Management, Global and Local Sourcing personnel for activities related to the implementation of vendor engagement for assigned vendors and/or categories (e.g., FSP, FSP, Staff Augmentation, Full Service CRO, and Ancillary Services).
- Ensures qualification & contracting activities are completed in accordance with established processes and procedures.
- Facilitates vendor capability meetings with new potential vendors.
- Coordinates Request for Information/Request for Proposal events in conjunction with BI Sourcing (Local and Global).
- Leads the development of business cases for new vendors that require stakeholder approval/funding.
- Coordinates and facilitates the scope of work development process in conjunction with cross functional stakeholders.
- Liaises with Sourcing (Local and Global) to ensure scope of work, project delivery schedule, key deliverables are properly outlined in contractual documents (e.g., Statements of Work, Change Orders).
- Ensures Master Service Agreements are structured appropriately to reflect BIPI’s CD&O’s business requirements.
- Monitors external market drivers and identify potential risks that could result in an interruption of service.
- In conjunction with enabling functions (e.g., Sourcing, Legal) ensures business continuity strategies are developed and in place based on market conditions or for high-risk vendors/categories.
- Ensures appropriate oversight plans are developed, maintained, updated and accessible per local and global processes and procedures.
- Supports Quality Management during internal and regulatory audits and inspections.
- Provides evidence that risk mitigation efforts and oversight contributed to business continuity.
- Supports BIPI CD&O Head of Vendor Management with local and global initiatives focusing on the development of tools, processes, and instructions aimed at continuously enhancing performance and service delivery at a OPU level.
- Embraces innovative technologies.
Requirements:
- Bachelor’s Degree required; Masters preferred.
- Major focus: Science or Business.
- Seven (7) or more years’ experience in clinical research setting or similar industry with a preferred focus on vendor management and/or clinical outsourcing practices.
- Experience: Clinical Operations relevant experience within pharmaceutical industry and/or CRO.
- Strong Communication Skills:
- Demonstrates AAI approach and skills in complex cross-functional matrix structures of the trial and extended team.
- Articulates and aligns business strategy/plan on an ongoing basis, ensuring alignment between words and action.
- Demonstrates active listening skills and cultural awareness.
- Operational Expertise: Demonstrates knowledge and operational expertise across all various work packages managed by external sources.
- The Customer Value Driver: Ability to actively engage with customers, building strong customer relationships and delivering customer-centric solutions.
- Coordination and Oversight: Collaborative individual contributor who demonstrates skills and capabilities in setting priorities, managing pace of activities, and efficient usage of resources.
- Financial acumen: Ability to interpret and apply understanding of key financial indicators to make better business decisions.
- Effective cross-functional collaborations: Ability to develop and maintain relations, alliances, and coalitions within and outside the organization and to use them to obtain information, support, and cooperation.
- Curiosity, innovative thinking: Ability and a strong desire to learn, inquisitiveness, interest, curiousness.
- Digital savviness: Displays the ability to use technologies to access information, be creative, innovative, solve problems, communicate, navigate, learn & apply in a digital environment.
- Integrity and compliance mindset: Adherence to the standards, values and rules of conduct associated with one’s position and the culture in which one operates.
- Outcome orientation: is driven by outcomes and results.
- Data-driven insights: Ability to take decisions based on data analysis and interpretation.
- Project Management:
- Plans effectively, setting priorities, and defining actions.
- Makes effective use of resources, and proactively strives for transparency and clarity to accomplish the business deliverables.
- Translates complex situations to actionable parts.
- Anticipates and resolves challenges and translates learnings to new projects.
- Takes smart risks.
Eligibility Requirements:
- Must be legally authorized to work in the United States without restriction.
- Must be willing to take a drug test and post-offer physical (if required).
- Must be 18 years of age or older.
Who We Are:
At Boehringer Ingelheim we create value through innovation with one clear goal: to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family-owned company, we focus on long term performance. We are powered by 50.000 employees globally who nurture a diverse, collaborative, and inclusive culture. Learning and development for all employees is key because your growth is our growth.
Want to learn more? Visit boehringer-ingelheim.com and join us in our effort to make more health.
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, and communities. All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Job
- Clinical Operations
Primary Location
- Americas-US-CT-Ridgefield
Organization
- US-BI Pharma/BI USA
Schedule
- Full-time
jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.