The BHLDN Styling Associate contributes to a profitable and customer-centric environment by supporting BHLDN leadership and styling team in selling, service, and daily operating procedures for Brides and the Bridal experience.

Customer Experience

• Influence: acts as a brand representative reflective of the company values; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the Bride
• Customer Connection: drives a selling culture by providing support to the styling team and offering individual attention to Brides; utilizes technology to provide a frictionless client experience
• Clienteling: works alongside Stylists to foster ongoing relationships with Brides through outreach and networking, appointment generation, service follow-up, and engagement through store events

Teamwork + Communication

• Positivity: contributes to overall team morale by being positive, confident, respectful, and helpful to others
• Team Player: collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, fit sessions, store initiatives, and brand focuses
• Adaptable: exhibits a willingness to learn and actively participates in selling and service strategies to accelerate self-development and career progression

Visual +Business Operations

• Operations and Visual Support: assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to Bridal service, outfitting, or styling
• Sales Contributor: supports leadership and styling team with executing service and selling strategies to impact store goals and profitability; understands key metrics and how they contribute to the overall profitability of the shop
• Awareness: adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.