Job description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Description:

• As a Business Analyst for ATS, the candidate will be responsible for designing and implementing scalable reporting platforms, defining and tracking reliable metrics, and building self-service analysis tools to support the rapidly growing demand for data, which will have an immediate influence on business decision making.

Responsibilities include

• Gathering and analyzing data across business functions to establish relationship between multiple data sources
• Provide data insights to uncover the product improvement opportunities.
• Develops scripts to process data to support business analysis, reporting, and optimization efforts.
• Generates composite queries to dive deep on business related issues. Efficient in writing SQL queries and developing automation scripts
• Has extensive knowledge of developing dashboards on Tableau and BI tools. Exhibits advanced excel skills.
• Excellent problem-solving, task prioritization, follow-up, and customer service skills.
• Reviews, analyzes, and evaluates business systems and user needs.
• Formulates systems to parallel overall business strategies.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
• Requires a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Performs a variety of tasks. Leads and directs the work of others.
• A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Story Behind the Need – Business Group & Key Projects

• Team Culture:
• Client Manager and a small team with 3 other team members.
• They deal with carrier performance. The team is very hands on and collaborative.
• All members have good a capability to dive deep. The HM is very hands on and they move pretty fast on projects.
• The team is looking for a candidate to operate independently and not be scared to take owner ship with stake holders to get job done.
• Though a lot of work will be done independently, the candidate can also still reach out to the team if they are in need for help.

Key projects:

• Carrier performance metrics for global programs.
• Customer promise performance (how we dive deep to undercover potential issues within the network that the team needs to improve on.
• With a focus on performance issues. Looking for someone who is hands on with data and developing tableau dashboards and excel sheets to tell the story with data.

Purpose of team:

• Data analytics and metrics

Reason/motivators for request:

• The team is growing and have additional needs for the team to do.
• Need to bring on another member so that the team can continue to expand and be better.
• Great performance by candidate give them the potential to convert to FTE.

Typical Day in the Role

Day-to-Day/Weekly Tasks:

• Bit of a handful for this so the recording will give you a better break down of what this will be

Interaction with team:

• Open communication and collaborative, fast paced environment.

Compelling Story & Candidate Value Proposition

What makes this role interesting and why would a potential candidate choose to accept this position with your team versus another opportunity?

• More of a global team. Candidate will be working with virtual currency for operation.
• High impact high visibly. Global work means that you will cover all global teams and have high impact on the business.
• The problems you are trying to solve will allow you to learn and increase your skills while being in the position.

Candidate Requirements

Leadership Principle(s):

• Dive Deep, Ownership, bias for action

Required Skills:

• Have ability to understand problem and have logic to develop approach to discover what issues are within the business.

Degrees/certifications required:

• Open to anyone, long as they meet the requirements that are in job description add on.

Number of Years Required:

• At least 5-6 year’s of experience as a Business analyst and able to dive deep and work independently.

Best vs average candidate:

Best:

• Be able to Operate independently, be proactive, be able to communication w multiple stakeholders, Be able to tell story with data.

Average:

• HM did not express (recording may provide more clarity).

Key Performance Indicators (how would someone know they are doing well in this role)?

• Ability to work independently (being a starter, being able to complete task with minimal guidance) , able to deliver results in a timely fashion, and be able to ramp up and work on the problems efficiently and come up with solutions that will help the business.

Top 3 must-have hard skills

• Ability to write sequel queries by talking to multiple stakeholders and ability to connect dots
• Ability to play with data – advanced excel skills – creating pivots
• Create scalable approach which is more towards creating tableau dashboard and automating process.

TekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.

Job Types: Full-time, Contract

Pay: $45.00 - $50.00 per hour

Experience:

• Business analyst: 1 year (Preferred)
• SQL: 1 year (Preferred)
• Tableau: 1 year (Preferred)

Work Location: Remote

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