Job description
Overview
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Responsibilities
Wellstar Vinings Health Park is seeking a PRN Day Cardiac Rehab/Pulmonary Rehab Scheduler. This position will schedule for Vinings Health Park Cardiac/Pulonary Rehab. The Cardiac Rehab/Pulmonary Rehab Scheduler functions under the direction of the Cardiac/Pulmonary Rehab Manager. Provides outstanding customer service to customers in a fast-paced busy environment. Drive system wide volumes by scheduling Cardiac and Pulmonary Rehab appointments via inbound and/or outbound telephone calls, in person, or EMR Referral Work Queue. Observing Quality and Productivity standards and other Key Performance Indicators. Responsible for performing a wide variety of clerical procedures that requires independent judgment, ingenuity, and initiative in the utilization of computers and other equipment. Knows the existing lines of communication and authority, handles communications properly and is dependable and cooperative. Works with staff and understands appropriate scheduling process, willing to learn patient care tasks. Assist other Cardiac/Pulmonary Rehab programs with scheduling issues in a timely manner as needed. Handle heavy phone volume. Must be flexible with work hours to meet department needs.
Qualifications
Required Minimum Education: Minimum High School diploma or equivalent
Preferred Education: Post high school training in clerical, communications, and organizational skills.
Required Minimum Experience: At least Two years of front office experience or equivalent
Preferred Experience: Medical scheduling and patient account representative preferred. Hospital and insurance experience preferred.
Required Minimum Skills: Strong customer service skills, good communication and organizational skills. Basic insurance carrier and pre-certification knowledge and computer skills preferred. Basic typing and data entry experience. Medical Terminology preferred. The individual must be able to communicate and understand verbal and written English language and display a positive attitude. This position requires a high level of attention to detail and a low error rate, as the consequences of even a minor mistake can be significant for patients and providers. In addition, this position requires regular, reliable attendance
We’d like to invite you on a career journey like no other! In return for your contributions, we’ll help you make the most of all life’s moments – on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think it’s pretty simple – we care for our team members and our team members care for the community.
Make a difference in patients’ lives… and your own! Here, it’s more than healthcare – it’s CareerCare!
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