Job description
Position: Cocktail Server at Cadillac Jack's Gaming Resort
Reports To: Bar Manager
Pay: $15 an hour and upwards DOE plus tips
We are looking for an energetic, attentive cocktail waitress who is committed to providing a high-quality experience to our customers. The cocktail waitress’ responsibilities include speaking with customers, taking drink orders, making recommendations, processing payments, and ensuring that customers’ needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails.
To succeed as a cocktail waitress, you should be friendly, proactive, and efficient. Cocktail waitresses should also be passionate about the drinks they serve and creating a fun, enjoyable experience for every customer.
Essential Duties and Responsibilities include the following:
- Work in a team-oriented, guest-centric environment to provide an extraordinary guest experience.
- Demonstrating genuine hospitality while greeting and establishing rapport with the guest and delivering an exceptional dining experience.
- Guiding guests through menus while demonstrating thorough knowledge of the beverages and ingredients.
- Taking accurate orders and partnering with team members to serve beverages that meet or exceed guests’ expectations.
- Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return.
- Deal with complaints or problems with a positive attitude.
Requirements:
- Customer-oriented approach and patience
- Problem solving and decision-making skills
- Hands on experience in cashier duties
- Excellent people skills
- Responsible and trustworthy
- Attention to cleanliness and safety
- High school diploma
- Proven customer serving/waitering experience
- Must be 21 years or older
Benefits for full-time Associates:
- Health / dental / vision / life
- 401k plan with a 3% match after one year of employment
- Company-wide discounts on hotel rooms & restaurants!
We offer daily pay to all Associates through ZayZoon!!!
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