SMSI is looking for a Computing Systems Technician for work at Los Alamos National Laboratory (LANL). This is a full-time position.

Job Description

Provides day-to-day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop, or mobile systems, workstations, and network issues in a heterogeneous environment. Tests and evaluates commercial and Laboratory developed software for quality control and proper operation. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades.

Job Knowledge/Qualifications:

• Safety and security are a primary responsibility for all Laboratory employees. Assures safety and security compliance, maintains required safety and security training, , and makes safety and security an integral part of every task, including taking the necessary steps to stop work if continuing the job is unsafe or compromises security.
• Fosters a mutually respectful and inclusive work environment that is free from discrimination and harassment
• Understands and adheres to all Laboratory and industry regulatory guidance and governance
• Ensures all work, materials, processes and final product meet quality specifications and are completed according to established requirements
• Provides day‐to‐day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware.
• Installs, configures and troubleshoots desktop or mobile systems, workstations, and network issues in a heterogeneous environment
• Tests and evaluates commercial and Laboratory‐developed soŌware for quality control and proper operations.
• Maintains passwords, data integrity and file system security for the desktop environment
• Works on routine technical problems of limited scope.
• Contact with others is primarily internal
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Communicates highly technical information to both technical and non‐technical personnel.
• Recommends hardware and software solutions, including new acquisitions and upgrades
• Fosters a mutually respectful and inclusive work environment that is free from discrimination and harassment

This description is not intended to be a complete statement of every aspect of the position, but rather to act as a guide to the essential functions to be performed. Assigned functions of this job may vary, and other duties and responsibilities may be assigned or changed at the discretion of management.

Education:

High school diploma or equivalent and 1 year of related experience.

All candidates must posses:

• US Citizenship
• Ability to pass pre-employment drug screening
• Excellent written and verbal communication skills
• Excellent organizational skills
• Capability with MS Office Suite
• Excellent interpersonal skills and ability to interface with clients, contractors, and consultants on a day-to-day basis.

Benefits:

• Excellent Salary
• 401(k)
• Generous Paid Time Off
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• Disability Insurance
• Other Benefits