This position reports to either the Austin, TX or Somerset, NJ office depending on applicant location, unless the applicant is located outside of these areas. In this case, this position is a remote position with Home Office setup as determined by SHI management.

Founded in 1989, SHI International is an $14 billion global provider of IT solutions and services. SHI currently has over 6,000 employees worldwide.

To learn more about SHI International Corp, visit our website: www.shi.com/careers

• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending

Include but are not limited to:

• Maintain an advanced business and technical understanding of products and workloads
• Proactively identify new workloads and expansion opportunities in each account to maximize adoption and consumption.
• Build, maintain and leverage strong relationships with Business Decision Makers and IT Decision Makers within each customer to influence adoption.
• Deliver workshops and provide guidance to drive usage and help accelerate customer value for related workloads
• Secure customers’ intent to deploy and clearly define business outcomes by developing an actionable roadmap and success plan outlining steps, risks, blockers, and related services opportunities
• Work with Corp Account Executives when new service and product opportunities (upsell or cross-sell) are generated through engagements
• Responsible for running monthly touchpoints and QBRS with customers
• Continuously maintain and enhance proficiencies as a subject matter expert in the assigned practice areas
• Continuously maintain and enhance technical, sales, and competitive readiness
• Create pipeline for services engagements and product upsells
• Understand and clearly articulate the value proposition for products and services
• Provide weekly activity reporting
• Contribute content to SHI's Base Camp Portal
• Drive sales growth and overall success within SHI’s related offerings
• Help identify customers’ pain points and key initiatives to develop
• Analyze Report data and account specific action plans.
• Develop and deliver training material (in-person, web, and working with SHI's training team); participate in training and readiness events

• Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
• Minimum 2 years’ experience with Microsoft technology
• Minimum 3 years’ technical experience with increasing responsibility
• 3-5 years technical, business and/or sales experience

• Executive level communication, consultative and presentation skills are essential.
• Proven track record in contributing to the establishment of new organizations, procedures, and offerings
• Team building, organization and time management skills are required
• Knowledge of solution products, including business model, architectures, and solutions.
• Accustomed to working effectively within all levels of an organization, both internally and externally.
• Skilled in leadership and influence of virtual, cross-functional teams.
• Diversified customer relationship development.
• Skilled at escalation and issue management and managing customer expectations

• Position requires 15% travel

• The estimated annual pay range for this position is $70,000 - $110,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status