Job description
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
SUMMARY
The Colleague Benefit Analyst will be responsible for ongoing benefit maintenance related to self-insured health benefit offerings as well as voluntary benefit offerings. The Colleague Benefit Analyst will be a primary point of contact as the administrator for the TriNet benefits pertaining to colleagues. The Colleague Benefit Analyst will be expected to work closely with the team and Executive Director to assist in testing technology, developing necessary processes, completing process documentation, and developing benefits training if necessary. The Colleague Benefit Analyst must be able to work and communicate effectively with all TriNet colleagues to effectively assess any escalated requests by analyzing data and conducting necessary research to perform root cause analysis and provide resolution.
Essential duties/responsibilities
- Analyze, implement, and administer TriNet's benefit programs including, but not limited to, health and welfare plans, retirement plans, voluntary benefit programs, wellness programs, and discount programs
- Administer the full suite of benefits for our U.S., India and Canada employees, including supporting annual open enrollment (communications and presentations)
- Monitor the Flex 401(k) Plan and other benefit programs to ensure accurate and compliant plan operations, including payroll processing
- Communicate effectively and professionally with broker partner and third-party vendors to manage full suite of benefits, processes and renewals
- Stay current in the benefits industry by reviewing programs and trends, changes in legislation/regulation, and/or advancements in technology to make recommendations for changes and improvements
- Monitor and make updates to the employee benefit and wellness intranet site
- Collaborate with the payroll, finance teams and other key stakeholders for payroll reporting, payments, deductions, invoice processing, and reconciliations
- Respond to colleague open issue and escalated cases with a high emphasis on timeliness and quality
- Process medical support orders, evidence of insurability reports, billing discrepancy reports, and/or ensure compliance with state specific benefit coverage regulations based on report output
- Conduct analysis, audit and evaluate escalated errors
- Provide input and review of accuracy on training materials when necessary
Job requirements and qualifications
Education/Experience:
• Typically requires a minimum of 2 years of related experience with a bachelor’s degree; or equivalent work experience.
Training Requirements (licenses, programs, or certificates):
• Benefits Certification preferred but not required
Other Knowledge, Skills, and Abilities:
- Be able to provide process guidance and be able to document new processes
- Think innovatively and lead in planning and execution of Colleague Benefit Administration initiatives to enhance TriNet’s value proposition
- Ability to build and maintain effective business relationships with internal groups to ensure effective and efficient resolution of colleague facing issues
- Strong interpersonal communications skills with the ability to communicate at all levels of the organization and influence others in pursuit of company goals.
- Excellent analytical skills allowing to create and comprehend reports and spreadsheets
- Excellent written communication skills
- Ability to work well within a team not in an office
- Ability to maintain confidentiality of colleague data
- Ability to independently resolve issues and communicate resolutions with the team
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Ability to adapt to a fast-paced changing business and work environment while managing multiple priorities
- Basic understanding of Microsoft Office products (Word, Excel and PowerPoint)
WORK ENVIRONMENT/OTHER INFORMATION
• Minimal travel required
- Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position may be performed remotely anywhere within the United States, except the role may not be performed in Colorado, Jersey City, NJ, or New York, NY.
As an applicant seeking to work in the state of California, city of Cincinnati, Ohio, state of Connecticut, state of Maryland, or state of Rhode Island you are entitled to information about the salary range for this role. Please contact recruiting@trinet.com for further information.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.