Job description
I have a client in Fuquay Varina, NC that has an immediate need for a customer service representative with technical or mechanical knowledge. If you or anyone you know is qualified or interested in the position listed below, please click " Apply Now "
The requirements for this position are:
- 3-5 years in customer experience/order processing or a bachelor's degree in related field
- Prior experience with account ownership and territory management
The ideal candidate will have:
- Posses the ability to multitask between various software systems, problem resolution, and incoming customer phone calls
Responsibility include but not limited to:
- Process assigned territory orders
- Thorough manual entry skills for order processing
- Process return authorization
- Process credit and rebills, as necessary
- Process return authorizations as necessary
- Provide order shipping/delivery information to customers and factory as needed
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