Customer Service Representative (Part-time)

Full Time
North Charleston, SC 29405
Posted
Job description

Description: Assist in the administrative tasks supporting the in processing and out processing of Service Members and Department of State Employees Privately Owned Vehicles (POV) processed for shipment and/or storage under the Global Privately Owned Vehicle Program (GPC).

Duties and Responsibilities (Primary):

  • Perform a combination of clerical tasks to support business or administrative operations, to include creating and maintaining electronic and hard copy records and files, receiving, preparing or verifying documents, searching for and compiling information and data, preparing reports and other general administrative duties.
  • Greet customers, provide information, direct activities and queries and offer assistance.
  • Follow a number of specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive document file.
  • Assist site manager and VPC staff
  • Involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment.
  • Respond to routine request by e-mail, phone, in person, or by correspondence.
  • Follow/enforce all safety policies and procedures/protocols.
  • Participate in information sessions/classes/training when provided.
  • Maintain a clean work area.
  • Perform preliminary vehicle inspections.

Qualifications/Knowledge/Skills:

  • Must speak, read, and write English
  • Strong attention to detail
  • Good oral and written communications
  • Customer-oriented and possess excellent interpersonal skills

Education/Certificates/Licenses:

  • High School Diploma or GED

Other Qualifications/Requirements:

  • Pre-employment drug screen and background check required
  • Familiarity with Excel, Word, and PowerPoint
  • Service-disabled Veterans, Veterans, and family members of Veterans are encouraged to apply

Patriot VPC, LLC is an equal opportunity employer.

Pay Scale

Charleston, $15.00/hour plus $4.80/hour in benefits (up to 40 hours per week).

Vacation: based on length of time employed
1 Year – 2 weeks
8 Years – 3 weeks
15 Years – 4 weeks

10 Federal Holidays

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • North Charleston, SC 29405: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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