The role of the Patient Coordinator is to orient and educate patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments; procedures, medications and continuing care requirements. The Patient Coordinator must be organized, possess strong phone and communication skills, and must be proficient with a computer. The Patient Coordinator must always be patient, understanding and be a pleasant and welcoming presence in the office.

Are you someone who wants more than just a job, an Individual who wants to make a difference in patients' lives? Do you love working with patients to make sure they can get the treatment they need within their financial means? Are you great at helping patients understand their options and why the treatment is important to their health and well-being? Are you looking for a challenge and the chance to be part of a true team environment where you can constantly learn and grow? If so, now is the time to join us as a Patient Coordinator!

The ideal candidate will have pleasant, kind demeanor, and has the ability to multitask, and is very detail oriented.

Job responsibilities will include (but not limited to):

• Managing telephone calls, scheduling patient appointments; including gathering patient's insurance information and updating current info.
• Confirming and documenting patient appointments to ensure the next day's schedule is filled for the doctor and hygienist.
• Welcoming patients into the practice, by checking in patients utilizing dental software and ensuring proper paperwork given and filled out by patients.
• Maintaining electronic records for patients (scanning and sorting documents) verifying insurance benefits, answering patients' questions.
• Entering transactions and posting payments at time of patient check-out.
• Verifying insurance coverage and eligibility and updating info in our system.

This written job description is not intended to be all-inclusive. All employees are expected to perform any duties assigned within reason not listed on this job description when requested by management.

Lumio Dental is an EEO Employer, participating in the E-Verify program.

Job Type: Full-time

Benefits:

• 401(k)
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program

Schedule:

• Monday - Thursday, 8:00 am - 4:00 pm

Experience:

• Dental Office Insurance (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No