The Device Service Trainer will direct and oversee employee training activities within assigned training sites. They will be responsible for ensuring center resources are prepared to provide successful device transitions at their home locations.

1 Provide oversight and training facilitation at various locations across the US.

2 Monitor and track effectiveness of employee device training and implement adjustments, as necessary.

3 Schedule training assignments for the individual locations. Allocate resources as needed. Delivers feedback to trainees about their performance regularly. Responsible for routine and ongoing communication about training progress to the Deployment Manager.

4 Responsible for routine and ongoing communication about training progress to the Deployment Manager.

5 Model/reinforce excellent customer service to team members, site employees, trainees, and vendor.

6 Ensure the training program is effectively delivering process knowledge to all trainees. monitor training activities to ensure compliance with company SOP and EHS policies.

7 Perform other job-related duties as assigned.

Education

• High school diploma or equivalent required

Experience

• Minimum 6 months of supervisory leadership experience to include responsibility for overseeing the activities of others

• Ability to lead staff without direct authority, which includes providing feedback, giving direction, and holding other accountable for actions and results

• Must be proficient in Word, Excel, PowerPoint, and email applications Additional Comments

• Proficient in English language

• Proficient in MS Office

• Strong organizational skills motivated and self-starter

• Able to take initiative and react quickly and calmly to urgent situations

Working Conditions

(physical & mental requirements)

• Shares information with external and internal contacts with common desire to reach a solution

• Ability to make decisions which have significant impact on the department’s creditability, operations, and service

• Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact and/or develop presentations

• Could be perform tasks while standing and walking up to 100% of the time

• Reach, bend, kneel and have a high level of manual dexterity

• Potential overnight travel required greater than 80% of the time

• Ability to lift and carryover 50 Ibs.

• Overtime and working extended hours may be required

• Required to wear Personal Protective Equipment while performing specific tasks to prevent exposure of blood borne pathogens

• Ability to make decisions based on logical evaluation

• Attention to detail and ability to follow written and verbal directions required

• Extended work hours to include weekends may be required

• Fast paced environment with frequent interruptions

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Our Benefits

We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!