Job description

Digital Accessibility Specialist for the State of Connecticut

Location: Remote

Duration: 12+ Months

Dept: CT- DAS

Job Id: CTDS

· The State of Connecticut (CT) is seeking a Digital Accessibility Specialist who has strong experience in assessing, strategizing, and implementing user accessibility improvements for digital products and services. You will bridge the verticals of Business, IT, Customer Experience, and Design to ensure government meets the highest standards of inclusion for our residents.

· This is a next level opportunity. Your work will change lives.

Responsibilities

· Conduct reviews and implement improvements to digital products, services, and processes to ensure the State is meeting the highest standards of accessibility compliance

· Develop and lead a practice of inclusionary methodologies and integrate these enterprise standards across State teams.

· Assist the development of new State accessibility policies, aligning with regulatory requirements and the experiential needs of external users

· This role will drive the State’s initiatives for accessibility optimization. To better understand the needs, we broke down the main responsibilities into seven main areas.

Knowledge, Skills, and Ability

· 5+ years of experience assessing and improving digital materials and services (websites, digital interfaces, online transaction flows, PDFs, etc.) to comply with regulatory accessibility standards (WCAG, ADA, Section 508) - specifically WCAG 2.1 AA

· 5+ years of experience conducting QA activities on systems and products: analyzing needs, testing process flows, planning service improvements, assessing test data, and implementing accessibility solutions

· 2+ years of product or project owner experience, working collaboratively with teams to improve products and services using digital accessibility technologies, policies, and best practices

· 2+ years of experience with language translation efforts, including the oversight and maintenance of accessibility standards around translation services – both machine and manual.

· Expertise in auditing systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teams

· Strong expertise in assistive technology tools such as JAWS, NVADA, Dragon, Fusion, deque, Wave, ZoomText. Also experience with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye glaze tech, and alternative mice/keyboards

Preferred Skills & Qualifications

· Bachelor’s degree is required

· A total of 5 years of experience working in the domain of accessibility optimization, with 2 years of highly relevant professional experience in Accessibility and Inclusion-based policy compliance

· 2+ years of experience in assessing and optimizing digital assets for accessibility needs, including websites, visual media, communication tools, online applications, documents, and video conferencing tools

· Experience with WebAIM services and training.

· Degree in Human Computer Interaction, UX Design, Psychology, Instructional Design, or Computer Science

· Experience in developing or designing inclusionary products or services in web applications, using standard technologies (HTML, CSS, JavaScript, jQuery).

· Experience in accessibility compliance for chatbots and other customer communication tools

· Experience in accessibility compliance for analog formats like Word, Powerpoint, and print marketing assets

· Experience with digital forms and documents remediation to meet accessibility stabdards

· Proficiency with Adobe XD, Jira/Confluence, Sitecore, and Salesforce

· Knowledge of basic research methods and tools, and data visualization tools

Desired Certifications

· IAAP certification (CPACC, WAS, etc.)

· PMP certification

· DHS Trusted Tester certification

Job Type: Contract

Pay: $80.00 - $90.00 per hour

Schedule:

• 8 hour shift

Work Location: Remote

jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.