Dining Room Manager

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Dining Room Manager to become part of our family. We invite you to take your first step toward a rewarding career with us!

What we offer

• Competitive wages
• Flexible shifts
• Paid training & uniforms
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Primary Responsibilities

• Manages the day-to-day operation of the dining room (s) with oversight and direction from the Culinary Services
  Director.
• Ensures appropriate and consistent staffing is in place for the dining room(s).
• Participates in the recruitment and hiring process for servers.
• Provides feedback/coaching/mentoring to servers.
• Resolves dining room conflicts /concerns in a timely and professional manner.
• Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the
  community.
• Assures that residents are comfortable, engaged, and catered to in the dining room (s).
• Performs all assignments prior to the dining room (s) opening.
• Assists with meal service under the supervision of the Chef, Dining Room Manager, and/or Culinary Services
  Director.
• Understands the daily menu and how food is prepared before each meal and is able to answer questions related
  to the menu. Offers guidance to servers as needed to ensure their understanding of the menu items.
• Assures snack area (s) are properly stocked and kept tidy and clean.
• Assists in keeping dining room (s) clean and properly arranged for residents.
• Performs assignments after dining room (s) closes and ensures the room (s) is ready for the next meal.
• Develops and maintains a good working rapport with teammates and associates in other departments to ensure
  that the dining experience is of the highest quality for residents and guests.
• Complete monthly in-service education hours as required by state specific regulations and company policies.
• Participates in the sales and marketing process by ensuring guests receive an outstanding dining experience
  during tours and events.
• Participates in leadership meetings as needed to ensure all resident dining needs are being met and concerned
  are being addressed in a timely manner
• Advises supervisor and appropriate manager in any changes in physical and mental health of resident
  immediately.
• Performs other tasks as assigned by the Culinary Services Director, Chef on Duty, or Department Heads.

Education/Experience/Licensure/Certification

• Communicates effectively with supervisor and other associates.
• Respectfully and professionally resolves conflicts among servers
• Be familiar with the OSHA-MSDS sheets and procedures
• Knowledge of fire and safety procedures
• Food handling operations
• Operation of kitchen appliances such as a microwave, coffee maker, ice machine, office equipment, etc.
• Knowledge of Therapeutic diets a plus
• Must be able to read, write and speak English

Maplewood Senior Living conducts pre-employment screening including background check, drug screening and reference checks.

Due to Department of Public Health requirements, all candidates will be required to show valid proof of full vaccination for COVID-19 (1st vaccine, 2nd vaccine, and booster) before commencing work, unless they receive an approved exemption from Maplewood. Those who do not obtain full vaccination and booster within that time frame, without an approved exemption, will be terminated.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)