ABOUT THE ORGANIZATION

For over 40 years, CASL has served people of all ages and backgrounds: Providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow’s workforce, strengthening families while honoring cultural heritage, and securing our community's financial well-being, to over 5,000 Chicago area residents annually.

CORE VALUES

As a champion of our Mission, Vision and Core Values, this role will:

• Be grounded in mutual respect and acceptance, building a culture of Inclusivity;
• Support staff Empowerment through skills attainment, and developmental opportunities;
• Work in partnership to achieve a workplace that embodies Collaboration;
• Envision and realize Transformation of people, processes and policy;
• Model Resiliency to leverage the collective strengths of our dynamic work force.

POSITION SUMMARY

The Employment Counselor II reports to the Adult Employment Program (AEP) Coordinator and provides a range of employment preparation and job placement services to individuals within agency policies and program, demonstrates skills to assess employment barriers and employment service needs, develops employment service plans, consistently tracks the progress of customers achieving employment goals, and evaluates the effectiveness of services given to own customers.

DUTIES AND RESPONSIBILITIES

• Provides overall employment consultation and employment services to customers; meets or contacts clients for assessment and enrollment procedural services.
• Obtains, analyzes and evaluates data necessary to implement customer services.
• Develops and implements effective employment and/or vocational training plan for each individual based on their short-term employment goal and long term career goal.
• Maintain active professional relationships with customers that support their progression towards achieving employment goals.
• Have meaningful employment-goal driven communication with all customers at least once a month.
• Conduct field work that include, but is not limited to home visits, worksite visits, attend meetings, etc.
• Meet all individual performance goals.
• Assists in the development and maintenance of relationships with prospective employer contacts. Ensure routine check-ins with employer and establish client job placement and retention.
• Assists in the development and maintenance of an up-to-date job bank system.
• Follows up regularly on job placements.
• Participates in the consultation with instructional and other service staff members for coordination of each customer’s overall service plan.
• Interprets agency policies and services to individuals or community groups.
• Enters all necessary data into Salesforce (SF), Career Connect and/or ECM or similar Client Management System (CMS).
• Prepares report and performs record keeping functions required by the agency. Completes accurately and in a timely fashion all necessary forms, such as statistical reports.
• Coordinate and schedule events, workshops and initiatives to increase success of client to obtain and retain employment, such as mock interviews, and Job Fairs.
• Assist clients in job readiness, resume development, job referrals and development, self-help and social skills, using computers, etc.
• Conduct regular outreach efforts including workshops and presentations to classes, job clubs and organizations.
• Work closely with other staff members in the planning and coordination of career outreach and programs such as Job Fairs, Career Programs, and other events.
• Actively recruit participants for all employment programs in the EFE Dept.
• Enter all client efforts and case notes into CASL’s Salesforce database system.

MINIMUM REQUIREMENTS

Education/Experience:

• Bachelor’s degree from an accredited university, social work or related human service fields preferred, with Three (3) years relevant work experience delivering social service programs, workforce program experience preferred Or Associate degree in human services field, with Five (5) years of relevant work experience delivering social service programs, workforce program experience preferred.

Skills/Knowledge:

• Ability to speak, read, and write fluently in both English and Spanish
• Knowledge of Microsoft Office usage and other applications is preferred.
• Basic end-user level understanding and experience with Salesforce is a plus.

Additional Requirement(s):

• Must have a valid State of Illinois driver’s license, consistent access to a vehicle and auto insurance.

Physical Demands:

• Ability to bend and lift a minimum of 15 pounds.
• Required to frequently sit, stand and walk for extended periods.

Environment and Scheduling:

• Normal schedule to work from 9 a.m. to 5 p.m., Monday through Friday.

EOE Statement

CASL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ethnic or national origin, or any other status protected by State and Federal Law.