Engagement and Community Counselor

Full Time
San Francisco, CA 94102
Posted
Job description

PRIMARY RESPONSIBILITIES:

Reporting to the Program Manager of the Engagement & Community Center (ECC), the Engagement & Community Center Counselor will be responsible for Assisting clients in progressing within Larkin Street's continuum of services including Education and Employment services with Larkin Street Academy and housing with Larkin Street. The incumbent in this position will be a constant presence on the ECC general floor area and assist clients with all basic needs.


ESSENTIAL JOB FUNCTIONS:

  • Responsible for contributing towards the care and welfare of staff and to the clients we serve. This includes crisis intervention and helping to maintain the safety of the program.
  • Provide support to the ECC, including the front desk team and Food Services.
  • Engage successfully with a diverse client population who present with a myriad of issues.
  • Handle crisis situations through de-escalation techniques and assist clients as they process social and emotional problems.
  • Practice life skills in training for youth through modeling, active counseling and motivational interviewing, and facilitation of groups.
  • Promote wellness of the community through a harm reduction approach.
  • Ensure the safety and security of all clients, staff, volunteers, and the facility.
  • Collect client information through intake and assessment, organize that information by entering data into paper-based and electronic-based data systems and obtain additional information by coordinating with other professional sources.
  • Assists individuals by working with other programs to ensure youth are moving through a continuum of Larkin Street services and/or city services while helping individuals understand and overcome social and emotional problems.
  • In conjunction with internal resources, the Counselor may teach or hold group meetings relating to Larkin Street Core Curriculum.

BACKGROUND & EXPERIENCE:

  • 2-3 years of experience working with high-risk youth in a shelter and/or transitional or supportive housing program(s) preferred.
  • Working knowledge of Harm Reduction and the issues facing homeless youth including substance use, mental health issues, foster care, and juvenile justice systems.
  • Must be a self-starter with excellent follow-through skills.
  • Ability to work with high-risk youth and with diverse staff, clients, and volunteers.
  • Clean driving record.
  • Opportunities for Bi-Lingual in Spanish are available.
  • Requires ability to lift, transfer, push/pull, maneuver, and reposition 25 lbs.
  • Ability to reach, bend and walk.
  • Finger manipulation.
  • Ability to comprehend complex materials.
  • Ability to speak and write English clearly and accurately.

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