Front Desk Receptionist - Part-Time
Full Time
Peabody, MA 01960
Posted
Job description
Location:
Brooksby Village by Erickson Senior Living
Brooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
Compensation: commensurate with experience starting at $17 / hour
Part-Time & Flex Openings
We are hiring Communications Specialists (front desk reception) at our award winning community. This is an essential role with high visibility so we are looking for someone who exemplifies our values and level of customer service. As the font desk receptionist, you will often be the first person a resident or family member meets!
Scheduled Shift May include Evenings, Weekends, and occasional Holidays.
How you will make an impact:
- Greet and direct our residents, visitors,/staff and handle questions and concerns efficiently.
- Receive emergency calls from residents and staff and dispatch appropriate personnel; and page on-call physicians as needed in an accurate and calm manner.
- Monitor all emergency pull cords for Independent Living residents
- Track status of resident involved in situation, i.e. transported to hospital, etc.
- Manage up to date lists of residents, alphabetically and by resident apartment
- Assist with maintaining accurate census information; hospitalizations, deaths, etc. as well as keeping accurate list of residents who are away and dates returning for Security purposes
- Responsible for logging all resident packages and notifying residents of a package pick-up via notice in cubbie hole, assuring all mail is dispatched through U.S. Mail at the end of each day, sorts and distributes all inter-office mail
What we offer:
- Competitive benefit packages including medical, dental, vision and 401K with a match after 1 year.
- Onsite wellness visits and sick care available for all employees over 18 years of age.
- Tuition reimbursement, certification reimbursement and student loan refinancing partnership programs are available.
- A "career for life" approach to professional and personal development for our greatest asset, our employees.
- State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Living continues to set the standard for senior living excellence.
What you will need:
- High school or GED
- Receptionist experience required (switchboard preferred)
- Ability to provide exceptional customer service
- Excellent verbal skills
- Ability to multi-task
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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