Job description

This position will assist in general duties of an interdiciplinary clinical office that includes Audiologists, Physical Therapists, and an ENT. This includes, but is not limited to: answering/transferring phone calls, communicating with patients, providers, staff, and other medical facility members, input of data into electronic medical records, scheduling patients, referral coordination, and checking patients in and out for appointments.

Additional Responsibilities: Assist the Office Manager in tasks and projects as needed.

Ideal applicants should:

• Have the ability to handle a multi-line phone
• Take accurate/appropriate messages
• Assist/greet patients in a friendly/courteous manner
• Have the ability to multitask
• Complete tasks in a timely manner

A strong background in customer service and medical data entry is required.

Experience with the EMR system Athena is preferred.

Hiring 1 full-time employee

HS Diploma/GED or higher education

The American Institute of Balance, Inc., is an Equal Opportunity Employer

Drug/Smoke Free

Background Check: required

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
All providers wear masks during patient appointments. Currently masks are optional for patients, and staff who are not in direct contact with patients. Sanitizing is completed regularly and between all patient appointments. Rapid tests are available PRN.

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 2 years (Preferred)

Work Location: One location

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