Fundraiser - Customer Service Experience

Full Time
Washington, DC
Posted
Job description

It's the holiday season and it's the most giving time of the year! As seasonal work wraps up we're hiring customer service professionals looking to utilize their skills for good.

Empower your people skills and begin a new career of impact.


At DialogueDirect, our mission is to be a force for good. As the premier face-to-face fundraising organization in the USA, we are dedicated to changing the way America gives and transforming the world through daily conversations -engaging with everyday people across the country and inspiring them to do extraordinary things.


We are a Certified B Corporation and work in partnership with amazing charities like Save the Children, ChildFund International, The Humane Society of the United States, and Plan USA International. We’re walking the walk as field fundraisers and looking to hire passionate professionals immediately.


If you have experience in the following, this is great fit for you:

  • Customer service and quality assurance
  • Hospitality and exceeding customer needs
  • Restaurant and food industry service

What You Will Do:

  • Use your customer service skills to professionally approach and inspire the public.
  • Utilize your communication skills to work with a team every day.
  • Be the face of urgent and important causes.
  • Fundraise and reach goals to support programs for underserved communities.

Benefits & Resources For You:

  • $20 Hourly Base Plus Competitive Bonus Structure (uncapped)
  • 100% Coverage for Health, Dental, and Vision Benefits
  • Mental Health Resources & Employee Assistance Program
  • 20+ Days Paid Time Off
  • Parental Leave
  • 401K Options
  • Short and Long Term Disability
  • Transit and Health/Gym Reimbursement
  • Mentorship Program
  • Diversity, Equity, and Inclusion Initiatives & Committee
  • Women’s Empowerment Circle
  • Personal Development Resources

Apply now to begin the interview process and join our team!

As a member of the Professional Face-to-Face Fundraising Association (PFFA), our organization adheres to the PFFA Code of Conduct and all requirements stated therein. We commit to the ethical, effective, and sustainable practice of face-to-face fundraising, as well as equitable, diverse and inclusive hiring, training and workplace support practices for our staff, contractors and agency relationships. Further, we confirm that all positions, regardless of status, are paid positions and are not offered on a volunteer basis.

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