Home Delivery Technician

Full Time
Kalamazoo, MI 49001
Posted
Job description

Home Delivery Technician
U.S. Medical Management (USMM) is an affiliate of a leading Fortune 100 company. A national organization built on a continuum of care with premier healthcare providers, clinicians and patient focused individuals working together. Our Mission – “Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services” – Visiting Physicians Association, Pinnacle Senior Care, Grace Hospice, Comfort Hospice, Home DME & our In Home Health Assessments (IHA).
Our Values of Integrity, Respect, Teamwork & Excellence are leading us to a better tomorrow for patient care. Our Purposes Centered on “We are Unified in our Work through our Continuum of Services” “We can Find Comfort that We are Making a Difference for our Patients” & “We make a Broader Positive Impact on Society”, allows USMM to be poised for a phenomenal future.
We are seeking candidates who desire the experience of delivering quality & compassionate healthcare within proven care models with patients at the forefront of everything we do.

Benefits We Have to Offer:

  • Health, Dental, Vision, Disability & Life Insurance
  • 401K Retirement Plan
  • Paid Holidays
  • PTO
  • Flexible Spending Account
  • Tuition Reimbursement

Position Description
The Home Delivery Technician is responsible for delivery of, and education in the use of, home medical equipment to client/patients of the Company.

Essential Duties and Responsibilities

  • Reports any misconduct, suspicious or unethical activities to the Compliance Officer
  • Represents the Company in a professional and courteous manner in all interactions with client/patients
  • Schedules and delivers home medical equipment to client/patients’ homes
  • Demonstrates and explains HME equipment in the client’s home and obtain appropriate documentation
  • Picks up and cleans home medical equipment as needed
  • Performs light maintenance on delivery van, and maintains mileage/vehicle check log
  • Maintains equipment tracking and lot number tracking for oxygen and solutions
  • Performs equipment maintenance per manufacturer’s guidelines
  • Maintains HME delivery records
  • Assists in resolving client equipment problems when appropriate
  • Assumes on-call responsibilities in accordance with Company policy
  • Reports equipment hazards and/or product incidents as required in accordance with Company policy
  • Participates in surveys conducted by authorized inspection agencies
  • Participates in the Company’s Performance Improvement program as requested by the Performance Improvement Coordinator
  • Participates in Company committees when requested
  • Pursues continuing education programs appropriate to job responsibilities
  • Performs other duties as assigned by HME Technician Supervisor

REQUIRED Knowledge, Skills and Experience

  • High school diploma or equivalent
  • 0-2 years of home medical equipment experience
  • Must maintain a valid driver’s license and good driving record
  • Effective interpersonal, time management and organizational skills
  • Strong communication skills in speaking and writing
  • Organizational skills sufficient to maintain consistently accurate records

Preferred Knowledge, Skills and Experience

  • One year of home medical equipment experience

PHYSICAL REQUIREMENTS

  • The employee is regularly required to stand, walk, and sit, as well as talk and hear
  • The employee is required to use hands to operate vehicles and office equipment
  • The employee must occasionally lift and/or move up to 114 pounds
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus

Job Type: Full-time

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