Job description

Company / Location Information

Aquasana is the leading direct-to-consumer manufacturer of performance home and commercial water filtration products – a $1.8BB industry (US market.) Our products uphold our brand commitment to:Performance: highest contaminant reduction in its product class
Value: lowest cost of ownership on a cost per gallon usage basis
Convenience: easy to install, maintain, superior customer support We deliver better performance at a better value and our customers feel like they’ve made an informed choice when they select our products.

Responsibilities

• Greet customers warmly and ascertain problem or reason for calling.
• Follow a developed process to properly qualify and guide potential customers through the Aquasana sales experience.
• Call customers to place orders and add value to existing purchases.
• Learn all technical aspects of the Aquasana product set to best position solutions and services.
• Employ a pipeline management system for customer follow up and order placement.
• Take payment and other pertinent information such as addresses and phone numbers.
• Answer questions about warranties or terms of sale.
• Inform customer of specials and promotions.
• Utilize computer technology to handle high call volumes.
• Read from scripts.
• Handle changes in policies or renewals.
• Successfully attain monthly quotas.
• Work in a fast-paced environment that encourages teamwork and emphasizes superior customer service.

Qualifications

• High School Diploma or GED required.
• Minimum of one-year related work experience.
• Excellent knowledge of our business and products.
• Provide quality customer service throughout sales process (quote to delivery).
• Exceptional verbal and written skills.

Education

High School Diploma or GED

We Offer
Great people make our organization great and because of that, we offer a relaxed dress code in our newly remodeled office, the ability to work from home up to two days a week after 90 days on the job, employee discounts on water filtration products, a competitive compensation package, and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Job Type: Full-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Hybrid remote

Education:

• High school or equivalent (Required)

Work Location: Hybrid remote in Haltom City, TX 76117

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