Juvenile Detention Shift Supervisor
Job description
ACCESSIBILITY NOTICE: If you are an individual with disabilities who needs accommodation or you are having difficulty using or website to apply for employment, please contact humanresources@pulaskicounty.net or call (501) 340-6110.
Department: Juvenile Detention
Position Control Number: 0425-005
FLSA Status: Non-Exempt, position is eligible for overtime
Safety Sensitive Designation: This position is designated as safety-sensitive and is subject to random drug and alcohol screening.
Opening Date: 2/24/2023 Closing Date: 3/10/2023 at 11:59 PM
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description. Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible.
EEO/AA/F/M/Vet/Disabled
JOB SUMMARY: Responsible for the efficient and effective management, supervision, and control of the shift operations of the Pulaski County Juvenile Detention Facility.
ESSENTIAL JOB FUNCTIONS:
- Schedules Juvenile Detention Officer duty assignments for shift according to facility standards and procedures.
- Supervises the day-to-day unit operations to ensure safe and secure resident care in compliance with juvenile detention laws and regulations.
- Maintains the security of detention facility regarding fire alarms, a number of personnel assigned to juveniles, awareness of problems or emergency situations, appropriate securing of doors, etc. during assigned shift.
- Supervises the maintenance of records and proper intake procedures for juveniles entering the detention center to ensure lawful detention; assesses the need for enhanced security measures.
- Ensures proper confinement and release orders are presented from law enforcement officers prior to detainment or release of juveniles; notifies the appropriate court or parents when needed.
- Prepares and maintains various records for shift personnel and juveniles such as shift assignment records, emergency contact information, etc.; preserves confidential information of all juveniles, staff, court officers, and departmental records.
- Reviews incident reports for accuracy and completeness; forwards through the chain of command to the Deputy Director.
- Monitors staff performance against standards; conducts quarterly and annual employee reviews for assigned personnel; initiates and makes recommendations for disciplinary action as needed.
- Identifies and reports safety, security, or juvenile behavior problems to the supervisor.
- Maintains a constant accurate count of detained juveniles and their current locations when absent from facilities.
- Ensures that appropriate housekeeping duties are performed to maintain an acceptable level of cleanliness.
- Ensures compliance with the resident grievance process.
- Coordinates the secure movement and transport of residents to court and other appointments inside and outside of the detention facility.
- Validates that medication for juveniles is dispensed by appropriate medical personnel as prescribed and appropriate medical screenings are conducted.
- Supervises daily room searches to ensure maintenance of security and cleanliness standards.
- Trains personnel on policies and procedures governing the care and detention of juveniles; provides direction, motivation, and guidance to staff.
- Assists the Juvenile Detention Officers with their unit duties as required.
SECONDARY DUTIES AND RESPONSIBILITIES:
- Conducts shift briefing prior to the assigned shift in absence of Watch Commander; enforces policies and procedures.
- Ensures monthly in-service training is completed by personnel and documentation returned to the Director’s office.
- Maintains and distributes inventory of cleaning and office supplies to shift personnel.
- Ensures juveniles watch daily educational programming as required in the absence of teachers; passes out assignments and assists juveniles as needed.
- Assists the Juvenile Detention Officers with their unit duties as required.
- Completes annual training in crisis intervention and de-escalation techniques.
- Conducts special projects as requested.
- Performs other related duties as required.
PERSONNEL SUPERVISED: Supervises a shift of up to thirteen (13) Juvenile Detention Officers; responsible for the detention of up to fifty-six (56) juveniles within the center.
WORKING CONDITIONS: Work is performed primarily within a controlled detention environment. Frequent interaction with hostile and/or agitated juveniles and parents is required. Occasional transporting of youth to other facilities is required. Shift assignment may change as directed by the supervisor.
MINIMUM QUALIFICATIONS:
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:
- Considerable knowledge of juvenile standards, policies, and procedures governing juvenile detention.
- Good knowledge of communication and guidance techniques for dealing with youth.
- Good knowledge of techniques, principles, and methods of personnel supervision.
- Good knowledge of crisis intervention and de-escalation techniques.
- Good knowledge of Juvenile Detention Center management software.
- Ability to provide supervision to personnel responsible for juvenile detention.
- Ability to exercise judgment in the application of departmental rules and regulations.
- Ability to react effectively in emotional, hostile, and emergency situations.
- Ability to design and instruct training sessions on various aspects of juvenile detention procedures and juvenile care.
- Ability to interact with high-risk youth.
- Ability to compose narrative reports and correspondence.
- Ability to communicate effectively in writing, with juveniles, law enforcement officials, and the general public.
- Ability to complete in-service training on rules and regulations governing juvenile detention facilities
- Skill in the operation of and data entry into a computer.
PHYSICAL REQUIREMENTS:
- Ability to use physical means to restrain violent or combative juveniles when necessary.
- Ability to bend, stoop, kneel, and crouch when conducting resident and unit searches.
- Ability to vertically lift 40 pounds from the floor to the waist and carry 10 feet.
- Ability to vertically lift 50 pounds and hold at chest level for 30 seconds.
- Ability to push and pull 100 pounds for 20 feet.
- Ability to orally communicate clearly and concisely, both individually and to groups, in person, by telephone, and using radio communication equipment.
- Digital dexterity is necessary to operate a computer, keyboard, locks, push and pull cell doors, and conduct person and environment searches.
- Visual acuity is needed for computer operation, driving, detecting prohibited materials or conditions within the facility, and observing resident activity and identity.
- Ability to run to the scene of an emergency within the facility when required.
- Ability to drive a passenger van.
- Ability to work in a constant state of alertness and in a safe manner.
- Ability to concentrate for long periods of time.
EDUCATION AND EXPERIENCE:
Completion of high school or GED equivalency; considerable experience in law enforcement or corrections; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.
- Employment is contingent upon successfully completing a criminal background check (no previous felony convictions), traffic offense check, sexual offender check, child maltreatment check, physical examination, and psychological evaluation.
- Must be twenty-one (21) years of age.
- This position is safety-sensitive and is subject to random drug and alcohol testing.
- Employment is contingent upon satisfactory completion of a pre-employment and annual Human Performance Evaluation by an appropriate licensed agency.
ADDITIONAL PROMOTIONAL REQUIREMENTS:
- Satisfactory completion of oral examination determining if the knowledge base is sufficient to meet the requirements of the position.
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