Litholink (part of LabCorp's Specialty Testing Group) is seeking a Lab Clerk to join its team in Itasca IL. Litholink is a leader and innovator in kidney stone prevention by working directly with patients and many of the country's leading urologists and academic medical centers. The Clerk will be responsible for performing clinical specimen accessioning, sample sorting, and data entry in a fast-paced, high-throughput environment according to established standard operating procedures. The role is primarily focused on accessioning, data entry, and supporting the laboratory.

The schedule for this position will be: 2nd shift, Tuesday-Friday: 10:30pm- 6:00pm and Saturday 9:00am-5:30pm

Job Duties/Responsibilities

• Act a liaison between LabCorp, the customer base and patients
• Schedule and coordinate specimen pickups on a daily basis
• Open incoming packages from clients, unpack and receive specimens
• Respond to customer inquiries or specimen related problems in a timely manner
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Maintain complete documentation for all processes as outlined in SOPs
• Prioritize requests based on information gathered
• Provide status updates and educate the client when needed
• Performs a variety of administrative/clerical duties, (i.e. typing, faxing and emailing)

Requirements

• High School Diploma or equivalent
• Prior experience in customer service
• Familiarity with medical terminology is preferred
• Experience in the healthcare industry is a plus
• Excellent communication skills; both written and oral
• Strong data entry skills and the ability to multi task
• Proficient in Microsoft Office

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.