Job description

Job Description: RBM Partners is looking for an outgoing, organized, sales driven, creative and dependable individual to add to their team. If this sounds like you, then we invite you to apply for our immediate opening as a Leasing Consultant to lease apartments and provide incredible customer service to our residents.

Job Duties:

• Greet prospects and residents.

• Provide exceptional customer service.

• Tour community and featured apartments. Highlight amenities and close the sale.

• Manage all prospects via phone, email and in person through effective follow-up and strong closing.

• Process applications for approvals (i.e., credit check, rental history, etc.), type leases and schedule lease signings.

• Secure new residents’ signatures on appropriate paperwork prior to move in. Orient new residents to community (turn over keys, review community rules, regulations, and procedures, pointing out mailboxes and review amenities, etc.).

• Work with the Marketing Team and the Community Manager utilizing marketing strategies to secure traffic (competitive rental rates, promotions, locators, etc.).

• Maintain professionalism when approached with resident complaints, concerns, and requests. Offer creative solutions to resident issues and escalate serious concerns to the appropriate Community Manager when received.

• Work with Community Manager on implementing/maintaining resident retention programs (resident functions, special promotions, etc.).

Qualifications:

• Minimum of 1 year as a Leasing Consultant in any multifamily, military or student housing environment or 2 years of sales experience in a reputable retail environment.

• Must be flexible, friendly, and able to multitask in a high-energy environment.

• High School Diploma or equivalent required; college degree preferred.

• Must have working knowledge of Microsoft Office Suite (Word, Excel, Outlook).

• Experience with AppFolio preferred.

• Must have a basic knowledge of Fair Housing laws.

• Able to work up to 40 hours per week, including evenings and weekends.

• Valid driver’s license.

• Reliable transportation.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Edwardsville, IL 62025: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property leasing: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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