Job description

Title of Job: Receptionist/Legal Assistant

Position Description:

The Receptionist is the face and voice of the firm for potential clients and existing clients and as such is responsible for greeting clients (in person or on the phone) in a pleasant and professional manner. This is a full-time, non-exempt position.

Primary Objectives:

The Receptionist facilitates the transition of potential clients from initial phone conversations to intake. The receptionist is also responsible greeting clients and others who come to the office and maintaining the front office area in a professional manner. Other duties that can be completed from the reception desk are outlined below.

Major Areas of Responsibility:

Major areas of responsibility include:

• Initial client intake via telephone to gather name, address, phone number(s), email addresses, how the client heard about our firm and the specific practice area they are calling in regards to
• Greeting clients and others who visit office
• Weekly entering of postage expenses in Prolaw
• Time Entry for of Counsel attorney in Prolaw
• Check text software (Zip Whip), faxes and voicemail, several times each day
• Enter fedex, mileage, Westlaw and other cost transactions in Prolaw
• Coordinate Conference Room Scheduling for upstairs conference rooms
• Process incoming mail
• Assisting with entering new leads into the Reception Form in Lead Docket
• Entering new case information in the case management system
• Initiating conflict checks
• Mailing out intake packets to prospective clients as time permits.

Specific Responsibilities of the Job:

• Initial client intake via telephone
• Greeting clients and others who visit office
• Taking initial information from prospective clients
• Process incoming mail
• Open incoming mail, scan and email to the appropriate person

Required Knowledge, Skills, and Abilities:

The person in this position should be friendly, approachable and have a positive demeanor. It is also a plus if the person has some level of administrative experience.

Job Requirements:

• Strong communication skills
• Strong time management skills
• Customer Service skills
• Detail oriented and self- motivated
• Ability to work independently
• Ability to multi-task

Education and Experience:

Education: An Associates or Bachelors degree preferred

Experience: Some general office administrative experience is helpful to the success of this position but not required

Physical Demands:

While performing the responsibilities of the job, the employee is required to sit for extended period of time, hold professional conversations with potential clients, clients and service providers on the phone or in person, work on a computer (typing and viewing documents), and lift files or boxes of files.

Work Environment:

The work environment is open and fast paced.

Job Type: Full-time

Pay: $32,500.00 - $37,500.00 per year

Schedule:

• 8 hour shift

Work Location: One location

jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.