Job description

Great Company. Great People. Great Career.

If you want to work for a company that invests in you and your community, check out our Mail Processing Clerk position! As a Mail Processing Clerk you’ll learn efficient sorting and organization skills, time management and work with a team that is goal driven. The Mail Processing Clerk is only the first step on your career journey! With endless career paths you can work at a company you love and start a position that puts you on a career path for success. Take the first step – It’s just the beginning! Vanderbilt Mortgage. Where you start a job and gain a career!

You could be paid:

• Annual potential earnings - $25,000 - $26,000 plus bonus
• Average annual income/hourly rate varies depending on education, experience, and various bonuses.

As a Mail Processing Clerk and a Team Member at Vanderbilt Mortgage, you can enjoy these benefits:

• Medical and Dental Plan with Prescription Coverage and Vision
• 401(K) includes 100% company match of the first 4%
• Paid time off days (PTO), paternal leave, and holidays
• Enjoy coming “home” to our brand new, state of the art Home Office
• Robust wellness programs, on-site workout facility, and restaurant
• Tuition Assistance for your first degree!
• Work-life balance
• Community involvement including Volunteer Paid Time Off (VTO)
• Collaborative and energetic work environment-teamwork
• Professional development and promotion opportunities-culture of mentoring
• Generous BONUSES!!!

Here’s what you can expect in the role as a Mail Processing Clerk:

The Mail Processing Clerk position exists to receive, sort, distribute, pick-up, and deliver company mail.

Job Duties:

• Sorts and distributes all inbound mail via USPS, FedEx, and UPS.
• Assists the Home Centers, Home Building Facilities, and Subdivisions/Communities by shipping mail in a fast, efficient, and accurate manner.
• Opens and sorts Vanderbilt Mortgage payments from existing customers.
• Prepares company outgoing mail for vendor pickup.
• Prepares and ships mail to Home Centers and HBFs, Subdivisions, weekly via FedEx and UPS, & USPS.
• Sorts and processes returned and certified mail.
• Identifies and processes customer correspondence.
• Utilizes the company servicing system to update customer information as needed.
• Promotes teamwork and MPC success.
• Promotes company image through professional service and actions.
• Performs other duties as assigned.

What you’ll need to qualify:

• High School Diploma or GED required.
• Great attention to detail and organizational skills.
• Ability to work in a team environment.
• Ability to operate a computer.
• Knowledge of Microsoft Office products and AS/400.

But also, remember you:

• Must be able to lift and/or move up to 40 pounds.
• Must be able to stand and reach with hands and arms.
• 25% communication methods completed over the phone. Must be able to exchange accurate information at all times.
• Continuously stand and walk 75% of the day.
• Constantly works in an indoor temperature controlled, sealed window office environment.

Here are some more reasons to choose Vanderbilt Mortgage!

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
• As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
• Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.

Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Vanderbilt Mortgage. Where you start a job and gain a career!

Job Type: Full-time

Pay: $25,000.00 - $26,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Maryville, TN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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