Job description

Job title: Mailroom Customer Service Representative

Job Type: Full time – Regular

Hours Per Week : 37.5

Pay Rate : $15-$16

Time : 7:30am to 4pm or 7:30am to 3:30pm

Location: Greenville, SC, 29601

Benefits: - Medical, Dental, Vision coverage. 401K

Mail Room Associate

• Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
• Lift heavy boxes, files or paper when needed
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures
• Take direction from supervisor or site manager
• Maintain all logs and reporting documentation; attention to detail
• Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)
• Operating mailing, copy or scanning equipment
• Shipping & Receiving
• Handle time-sensitive material like confidential, urgent packages
• Perform other tasks as assigned
• Scanning incoming mail to recipients
• Provide backfill when needed
• Enter information daily into spreadsheets
• Identify charges and match them to billing
• Sort and deliver mail, small packages

Minimum Requirements:

• Minimum of 6 months customer service related experience
• High school diploma or equivalent (GED) required Qualifications: Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
• Experience running mail posting equipment a plus
• Excellent communication skills both verbal and written
• Lifting up to 55 lbs. with or without accommodations
• Willingness and availability to work additional hours if assigned
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendace policy

The pay rate for this position starts at $15; however, the base pay rate offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Mail Center activities (sorting, metering, folding, etc.): 1 year (Required)
• Scanning: 1 year (Required)

Work Location: In person

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