Manager, Global Brand Communications (Drunk Elephant)

Full Time
New York, NY
Posted
Job description
Job Summary:
This position is an integral part of the Global Communications Department supporting Global Brand Communications elements:
Founder Relations
Crisis/issue management
Corporate & Internal Communications
Brand storytelling
Global Creator/Brand Experiences
External Brand Partnerships
Philanthropy

Primary Duties & Responsibilities:
Founder Relations
Oversee founder calendar and requests
In-market visits
Personal appearances
Interviews
Draft speaking points, quotes, etc. for Tiffany Masterson

Crisis/issue Management
Liaise with Legal, Shiseido Corporate Communications, Tokyo HQ and brand stakeholders on crisis and issues action plans for internal and external audiences to protect the brand image and equity globally
Lead influencer related issue management for all paid and owned programs. Liaise with multiple external agencies to mitigate risk and ensure all partners meet brand codes and expectations

Corporate Communications
Manage all Corporate/Brand Communications needs and serve as point of contact for Shiseido and Tokyo HQ
Support all trade organization requests, events, and special projects

Brand Storytelling
Create communication tool kits, including key messaging, press releases, Q&As, event guidelines, and mailers to ensure on-brand and timely execution
Support Tiffany Masterson Global Communication content needs i.e., editorial, photography, and videos

Global Creator/Brand Experiences

Oversee execution of Global Creator Activations:
Manage Timeline and logistics
Manage Production Agency and serve as point for event logistics and needs including team coordination and logistics, negotiating contracts, product forecasting, etc.
Partner with Global Creative on branded merchandise
Manage all internal alignment and approvals with key stakeholders
Initiate competitive analysis surrounding events, and activations to stay current and innovative

External Brand Partnerships
Oversee regionally relevant partnerships in collaboration with Global Business Development, Global Marketing and Social Digital teams

Philanthropy
Support the development and execution of Drunk Elephant’s future philanthropic and cause platform
Support development of storytelling around philanthropic partnerships and impact
Serve as the key point of contact for corporate giving and volunteer programs

Qualifications & Competencies:
5+ years of Global Communications experience
Exceptional written and verbal communication skills
Creative strategic thinker and problem solver
Strong planning, project management, and organizational skills
Strong understanding of skincare and beauty industry
Ability to develop and manage logistics, timelines, and create new processes
Experience working with international/global content creators and media
Experience managing and negotiating with external partners (vendors, agencies)
Relevant experience in program management, partnership development and relationship management
Background working on corporate philanthropy programming
Excellent PowerPoint presentation skills and proficiency in Excel
Well-versed in the dynamic digital landscape
Desire to understand the international marketplace including trends and cultural behaviors
#LI-Hyrbid #Nylaw
Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Salary :
$93,480 - $128,535/ year

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