Job description

THE COMPANY

The JAN-PRO Cleaning & Disinfecting brand was founded in 1991 and JAN-PRO Franchise Development of NE Georgia-Aiken has been independently owned by Jay and Erika Waldron. With firm entrepreneurial roots, the brand has evolved over the years to become the nation’s #1 commercial cleaning franchise.

Summary

Responsible for general administration of JAN-PRO Franchise Development in the Regional Franchise Developer office and support of the Regional Director. Will develop relationships with franchise owners to provide efficient support for their businesses. Will be committed to continuous improvement and growth in knowledge and responsibility.

Job Requirements

Preference will be given to candidates who have the following:

• Office manager or administration experience.
• Demonstrated ability to work with teams.
• Excellent written and verbal English communication.
• Bonus: Speak Spanish language in addition to English.
• Proficient in Microsoft products like Word, Excel, Outlook.
• Basic computer skills.
• Professional speaking voice and demeanor.
• Ability to keep confidential information and work in a confidential environment.

Essential Responsibilities

Administrative Support

• Answers multi-line phone system.
• Routes incoming calls to appropriate offices or persons.
• Greets public and serves as infromation desk, provides directions.
• Monitors and inventories business office supplies and store closet.
• Enters information and updates database.
• Serves as back up to other business positions.
• Monitors calendar for various offices including the director

Franchise Support

• Emails and tracks documents to be completed by franchisees.
• Coordinates services between clients and franchisees.
• Facilitates equipment rentals and returns.
• Receives payments for franchisee supply purchases.
• Schedules appointments for prospective franchisees.
• Tracks necessary documents and training for new franchisees.

Field Office Support

• Prepare monthly Brand Standard Audir schedule for Field Services team.

Required Competencies

• Manual dexterity to operate a computer (desktop) and other electronic devices.
• Ability to take legible hand-written notes when necessary
• Excellent interpersonal skills
• Clear, easy to understand oral communication ability.
• Ability to life 50 pounds safely.

Schedule

8:30 AM to 5:00 PM, Monday to Friday

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Augusta, GA 30909: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office Manager: 2 years (Preferred)

Work Location: In person

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