Job description
OGG - Operations Agent
- 2213326
Primary LocationNorth America-US-HI-Kahului Airport (OGG)
ScheduleFull-time
Unposting DateMay 26, 2023, 10:59:00 PM
OrganizationOperations Support
About us
Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 55,000 dedicated professionals, serving over 700 client companies at 255 stations in 44 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”.
Job Summary
To effectively manage and perform the weight and balance functions in conformance with aircraft specifications, limitations, safety procedures and standards.
Responsibilities
To effectively manage and perform the weight and balance functions in conformance with aircraft specifications, limitations, safety procedures and standards.
Responsibilities
- Coordinate ramp offload and loading activities.
- Coordinate crew wake up and pick up times
- Prepare flight documents including flight plans, weather briefings, NOTAMs, etc.
- Prepare flight messages including arrival and departure messages, load messages, etc.
- Monitor emails and messages.
- Reporting required information to designated flight dispatch for flight planning purposes.
- Accurately prepare and send LDM and CPM messages per carrier standards.
- Post flight review of flight folder ensuring all required documents present and checklists complete.
- Complete load planning including cargo and baggage as required.
- Prepare NOTOC for crew based on cargo load, if required.
- Maintain personal qualifications in all required areas, i.e. weight and balance, dangerous goods, etc.
- Accurately prepare weight and balance load sheets and trim data for the flight, if required.
- Coordinate and transmit information to centralized load control, if required.
- Coordinate fueling activities and liaise with fuelers.
- Liaise with catering companies as required.
- Coordinate boarding of passengers with cabin and flight crew.
- Verify baggage reconciliation prior to departure.
- Act as Account Supervisor when Supervisor is not present.
- Other duties as assigned
Qualifications and Competencies
- High School diploma or GED equivalent
- Minimum six (6) months experience
- Effective communication skills (verbal and written) in English
- Internal and external customer relations skills
- Computer literate with proficiency in Microsoft Word, Excel and Outlook
- Flexible work schedule including evenings, weekends and holidays
Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.
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